Danae Holderfield
Alliance,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
TA Salesfloor Associate
Walmart
10.2021 - Current
- Trained and mentored junior staff.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Assisted with managing accurate inventory counts and accurate labeling and storage of product.
Online Order Picker/packer
Walmart
05.2019 - 10.2021
- Prepared orders by processing requests, pulling accurate products, bagging and preparing orders for delivery and curbside pickup.
- Collaborated with team members to complete timely orders and avoid delays.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Checked inventory and selected products from specific locations based upon availability.
- Followed orders precisely for correct items, sizes and quantities.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Customer Service Manager
Walmart
07.2018 - 05.2019
- Resolved customer complaints.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Kept accurate records to document customer service actions and discussions.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Researched and corrected customer concerns to promote company loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Penn Foster
California06.2013
Skills
- Data Entry
- Workplace Safety
- Program Support
- Management Support
- Attention to Detail
- Policy Implementation
Programs
During my time at Walmart I assisted with heading off a temporary SFS program to support Walmart warehouses across the country in preparing and shipping out online deliveries through the period during Covid. Myself and one other associate collaborated on picking needed products, packaging products for shipment and preparing pallets for FEDEX pickup and delivery.
Timeline
TA Salesfloor Associate
Walmart
10.2021 - Current
Online Order Picker/packer
Walmart
05.2019 - 10.2021
Customer Service Manager
Walmart
07.2018 - 05.2019
High School Diploma -
Penn Foster
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