Danae Lloyd

• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Used hand-held scanners and physical logs to accurately track item movements.
• Transported inventory items to appropriate locations.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Packed items into appropriate containers for shipment.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Attached identifying tags to containers to mark with identifying shipping information.
• Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
• Received and unpacked shipments and new equipment as directed.
• Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks
• Verified documentation and condition of freight to assure quality standards were achieved
• Strapped items down over protective padding to secure throughout transportation
• Managed warehouse operations and verified proper shipment procedures

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Developed and maintained positive relationships with customers to enhance service.
• Greeted customers at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Learned other teammates' work tasks to train as backup.
• Set up and broke down food service lines quickly to maintain service flow.
• Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
• Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Cleaned and organized kitchen, dining and service areas.
• Monitored food quality and freshness throughout day.
• Stored food in designated containers and storage areas to prevent spoilage.
• Verified prepared food met standards for quality and quantity before serving to customers.

• Inspected completed work for adherence to very strict guidelines and highest quality standards.
• Provided supervisor with daily status report on all job tasks and workers' duties.
• Held or positioned spray guns to direct spray onto articles.
• Executed work orders for painting team as part of larger project schedule.
• Optimized paint adhesion with proper primer application.
• Custom mixed colors to match customers' desired color.
• Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
• Organized safe and compliant disposal of hazardous materials to protect team members and local environment from damage.
• Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
• Primed, painted, varnished and lacquered walls and surfaces.
• Responsible for $20,000 worth of equipment
• Met exacting tolerances when sanding and sealing final finishes
• Turned dials, handwheels, valves or switches to regulate conveyor speeds, machine temperature, air pressure and circulation
• Prepared and applied stencils, computer-generated decals or other decorative items to finished products
• Gained extensive knowledge in data entry, analysis and reporting
• Proved successful working within tight deadlines and fast-paced environment

Tracked purchase orders and approved vendor invoices for outside services.

• Documented service activities and issues and produced regular reports.
• Recorded customer encounters through detailed notes and maintained comprehensive records.
• Handled customer escalations from drivers to solve issues and restore customer satisfaction.
• Conducted geographical location spotting and map reading to support fleet personnel.
• Coordinated 20 repairs to vehicles to maintain fleet operations.
• Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning

• Communicated effectively via telephone, email and in person with prospective customers.
• Understood and thoroughly explained services provided to customers and potential customers.
• Updated, entered and reviewed customer data.
• Reviewed statistic enrollment data and prepared reports.
• Provided policy information and maintained enforcement.
• Maintained physical and electronic student files.
• Helped students complete applications and navigate admissions processes.
• Created and followed call scripts and flows to maximize effectiveness.
• Finalized and processed enrollment applications.

• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Engaged with children individually to encourage physical activity and academic curiosity.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Maintained child-friendly environment by allowing frequent access to outdoor activities.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children
• Worked closely with fellow staff members in developing and implementing educational and recreational activities
• Responded to inquiries from parents and guardians
• Helped children develop motor skills in preparation for preschool and kindergarten
• Used positive reinforcement techniques to promote patience and other good behaviors in children
• Encouraged children's emotional and social development
• Handled daily administrative tasks efficiently to minimize time away from children
• Worked along side teacher with 4:1 ratio
• Assisted in potty training and toilet hygiene

• Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Configured hardware, devices and software to set up work stations for employees.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Trained users on how to operate Apple Equipment.
• Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
• Monitored systems in operation and input commands to troubleshoot areas.
• Provided on-call support for critical issues related to Apple software.
• Provided basic end-user troubleshooting and desktop support
• Researched product and issue resolution tactics to address customer concerns

• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Compared received packages against shipping documents.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Kept work areas neat, clean and free from debris.
• Picked and packed order items.
• Packing 75+ orders day following order sheets
• Created and enforced detailed organization processes to increase quality and service standards

• Completed opening, closing and shift change tasks efficiently to keep store ready for guests.
• Worked outdoors in weather conditions to care for plants and serve customers.
• Restocked shelves with new plants each day and rotated stock for optimal appearance.
• Sought out customers to help and offered immediate assistance with locating items and making selections.
• Maintained plant health and attractiveness with proper sunlight, water and nutrition.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
• Provided exceptional services and pleasant shopping experiences to retail customers
• Created inviting environment for customers by maintaining store organization and cleanliness
• Listened to customer needs and desires to identify and recommend optimal products
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
• Conducted product demonstrations to highlight features and redirect objections to positive aspects
• Stocked merchandise, clearly labeling items, and arranging according to size or color
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
• Maintained up-to-date knowledge of store sales, payment policies and security standards
• Used in-store system to locate inventory and place special orders for customers
• Managed efficient cash register operations
• Prioritized helping customers over completing other routine tasks in store

• Greeted customers, helped locate merchandise and suggested suitable options.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Informed customers of upcoming promotions
• Performed general maintenance and light cleaning of showroom
• Located merchandise across various stores to address customer needs
• Worked with other sales associates to deliver excellent customer service and cut wait times at registers
• Balanced and organized cash register by handling cash, counting change, and storing coupons
• Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable
• Completed store opening and closing procedures as per company guidelines
• Worked with loss prevention in monitoring shopper behavior
• Provided dynamic service to customers through active engagement, direct eye contact and well-honed listening skills
• Replenished merchandise from inventory during downtime when stock became low
• Developed extensive conflict resolution skills by diffusing tense situations with unhappy customers