Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Business Office Manager
The Neighborhood At Paduah
09.2021 - Current
Improved workflow efficiency by streamlining office processes and implementing new software solutions.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
Ensured compliance with company policies and industry regulations through regular audits and process updates.
Assistant Director of Resident Care
The Neighborhood At Paducah
05.2018 - 09.2021
Controls the release of information on residents in a manner that protects their privacy.
Maintains cohesive public and professional relationships with residents, families, physicians, and the community.
Participates in providing a safe environment for residents, staff, and families.
Ensures that resident care interventions meet the personal, physical, and cognitive needs of each resident as well as maximize his/her self care capacities, identity, independence, choice and opportunity for social interaction.
Resident Care Assistant
The Neighborhood At Paducah
12.2015 - 05.2018
Enhanced resident satisfaction by providing compassionate and attentive care.
Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
Contributed to the development of individualized care plans, ensuring accurate documentation of each resident''s needs.
Increased resident independence by aiding with mobility exercises and daily activities.
Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
Developed strong relationships with family members, providing regular updates on resident progress and addressing concerns as needed.
Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
Ensured compliance with state regulations regarding resident rights, confidentiality requirements, and facility policies and procedures.
Administrative Assistant
NeuroRestorative
10.2011 - 01.2013
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Supply Specialist
US Army
07.2004 - 04.2010
Maintained accurate records of all purchasing transactions, ensuring compliance with company policies and procedures.
Conducted regular audits of warehouse operations to ensure adherence to safety regulations and proper storage techniques.
Maintained audit trails to adhere to performance requirements.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Reduced order processing time through the implementation of an automated system.
Education
Associate of Applied Science - Business Administration
West Kentucky Community And Technical College
Paducah, KY
High School Diploma -
David W Carter High School
Dallas, TX
Skills
Business Operations Management
Risk Management
Schedule Management
Office Management
Records Management
Human Resources Management
Payroll Management
Training and Coaching
Timeline
Business Office Manager
The Neighborhood At Paduah
09.2021 - Current
Assistant Director of Resident Care
The Neighborhood At Paducah
05.2018 - 09.2021
Resident Care Assistant
The Neighborhood At Paducah
12.2015 - 05.2018
Administrative Assistant
NeuroRestorative
10.2011 - 01.2013
Supply Specialist
US Army
07.2004 - 04.2010
Associate of Applied Science - Business Administration
Associate Director at Neighborhood Strategies | Neighborhood Housing Services of ChicagoAssociate Director at Neighborhood Strategies | Neighborhood Housing Services of Chicago