Danae SOTO
Niles,IL
Summary
Experienced FP Manager and Housing Assistant dedicated to compassionately assisting individuals in need. Skilled in social services and community outreach, with a unique ability to streamline critical service delivery. Strong attention to detail, excellent communication skills, and a commitment to superior service quality are key attributes. Passion for helping others and expertise in program management make me an ideal candidate for the role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housing Specialist / FP Manager
Northwest Compass
10.2024 - Current
- Accurately and timely updates client files and program databases, as required by agency
- Responsible for maintaining up-to-date and accurate client files, case notes and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory.
- Provided direct support to clients seeking housing assistance through government and local grants, including ESG and HSP programs.
- Assisted individuals and families in navigating the application process for emergency housing, rental support, and utility assistance..
- Conducted eligibility screenings, needs assessments, and follow-ups to ensure client success and long-term housing stability.
- Supported monthly and quarterly grant reporting through data entry and tracking in HMIS and internal systems.
- Oversaw daily operations of a high-volume community food pantry serving hundreds of families each month.
- Recruited, trained, and supervised a team of volunteers, ensuring efficient service delivery and a welcoming environment.
Program Manager
Catholic Charities
01.2020 - 10.2024
- Program Manager, leading successful food pantry and commodity distribution programs at Catholic Charities
- Adept at strategic planning, resource management, and team leadership
- Passionate about serving those in need and advocating for policies to address food insecurity and poverty
- Managed program resources effectively, including inventory, budgeting, and procurement of goods, ensuring continuous provision of services to clients
- Ensured high-quality service delivery to program participants, including the provision of nutritious food items and support services to meet their diverse needs
- Collaborated with internal departments, external partners, and community organizations to strengthen program partnerships and enhance service delivery
- Overseen data collection, analysis, and reporting activities to track program outcomes, measure impact, and inform decision-making processes
- Developed and implemented strategic plans to enhance the reach and impact of the program, including expansion efforts and community outreach initiatives
- Provided leadership and guidance to program staff and volunteers, fostering a positive and supportive work environment, and promoting professional development opportunities.
Therapy Program Assistant
Search Inc, DSP
06.2016 - 06.2019
- Observe and document the progress of individuals in art therapy sessions
- Develop individualized plans that outline goals and objectives for the person's therapy
- Responsible for communicating with other professionals, such as social workers, about any concerns or issues that may arise during the art therapy sessions
- Creating a safe and positive environment for individuals to express themselves
- They aid in fostering a relaxed atmosphere that encourages creativity, cooperation, and collaboration
- Develop and implement individualized care plans that address the person's unique needs and goals
- Administering medication
- Provide valuable support to individuals with developmental or intellectual disabilities.
Education
High School -
Noble Street Charter High School
Chicago, ILCooper Mountain College
Joshua Tree, CaliforniaNursing Assistant - undefined
University of Southern California
San Marcos, CaliforniaSkills
- Organizational skills - attention to detail
- Strategic Planning
- Relationship building
- Data management
- Family Services
- Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook Express
- Problem solving -communication skills
- Case Management Activities
- Fundraising coordination
- Community Resources
- Program Oversight
- Social Services
- Resource Management
- Community outreach
- Team Leadership
Certification
- CPR
- SerSafe Certification
Languages
Spanish
Native or Bilingual
Timeline
Housing Specialist / FP Manager
Northwest Compass
10.2024 - Current
Program Manager
Catholic Charities
01.2020 - 10.2024
Therapy Program Assistant
Search Inc, DSP
06.2016 - 06.2019
Nursing Assistant - undefined
University of Southern California
High School -
Noble Street Charter High School
Cooper Mountain College
Similar Profiles
Crystal ReaganCrystal Reagan
Dietary Aide at Compass Group USA, Porter Northwest HospitalDietary Aide at Compass Group USA, Porter Northwest Hospital
Greg BenjaminGreg Benjamin
Director of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle CenterDirector of Surgical Services Business at Endeavor Health, Northwest Community Healthcare Main Hospital, Northwest Community Day Surgery Center and Northwest Community Foot and Ankle Center
ELIZABETH FRYELIZABETH FRY
Team Lead at COMPASS COMMUNITY SCHOOLS, COMPASS MIDTOWN HIGHTeam Lead at COMPASS COMMUNITY SCHOOLS, COMPASS MIDTOWN HIGH
Sonia MunozSonia Munoz
Teaching Assistant at Everbrook AcademyTeaching Assistant at Everbrook Academy
Alberto SaberbeinAlberto Saberbein
Senior Non-QM Underwriter at Ameritrust MortgageSenior Non-QM Underwriter at Ameritrust Mortgage