Experienced aeromedical professional prepared for critical roles in medical transport and patient care. Strong focus on team collaboration and achieving optimal results. Adaptable and dependable, ensuring seamless patient care under changing conditions. Expertise includes emergency medical response, patient stabilization, and in-flight care, combined with excellent communication and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Server
Sivas Tavern
06.2023 - Current
Managed high volume dining periods with effective time management and strong multitasking abilities.
Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Cultivated warm relationships with regular customers.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for Mediterranean restaurant with social relevancy and intentionality.
Aeromedical Evacuation Technician
United States Air Force Reserve
02.2016 - Current
Essential ground personnel supporting critical care air transport teams and enroute patient staging personnel in addition to mission ground support
Perform a wide array of technical nursing duties involving the care and treatment of patients, including immunizations, dialysis and critical care
Communicate and correspond with community members
Resolve and/or route calls, written correspondence and complaints
Schedule and conduct in-service training on procedures and techniques
Administer medications to patients in need
Prepare patients for surgery and perform postoperative monitoring
Perform administrative duties such as word processing, faxing, copying, mailing, procuring office supplies and services, scheduling work and travel for staff
Medical Support/Administrative Assistant
United States Air Force Reserve
02.2016 - Current
Work with military patients, caregivers and family members in determining the nature of their needs, questions or complaints, provide information, give guidance and initiate action as appropriate
Correspond through telephone, oral and written communication that meets the needs of individuals at different levels, and offer excellent customer service to administrative staff, patients, families and visitors
Identify problems and recommend solutions; apply policies and procedures; provide office assistance to ensure efficient operation and timely results with regard to a variety of functions
Prepare patients for clinic visits through triage, paperwork processing, and electronic filing of records
Plan and organize activities of the aeromedical evacuation (AE) unit, ensuring that financial management, information systems, training and operations, communications/administration and manpower programs comply with requirements and support mission objectives
Communicate updates and enforce procedures for automated data processing equipment (ADPE), communications, audiovisual, training, and operational in-flight medical equipment (IFK), and other organizational equipment items are accounted for, updated, appropriately serviced and maintained IAW Air Force directives
Collaborate with higher and lower- level professionals in day-to-day operations
Education
Emergency Medical Responder -
Gwinnett Technical College
Lawrenceville, GA
Survival, Escape, Resistance, and Evacuation -
United States Air Force
Washington
Skills
Administrative Support
Organizational Skills
Electronic Records Filing and Management
Operate Standard Office Equipment
Create and Maintain Forms
Calendar Management
Conflict Resolution
Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook, Access)
Vital signs monitoring
Airway management
Intravenous therapy
Advanced life support
Specialhiringauthority
Veteran Preference
Federalexperience
Yes, United States Air Force Reserve
Clearance
Secret, Active
Personal Information
Citizenship: Yes
Certification
Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT).