Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danae Wilson

West Hartford,CT

Summary

Dependable professional with experience in emergency telecommunications. Skilled in problem-solving and effective communication. Committed to providing critical support in high-pressure situations with a desire to transition into the nursing field as a career.

Overview

11
11
years of professional experience

Work History

Probationary 911 Telecommunication

City Of Hartford
05.2025 - 10.2025

Managed emergency calls, dispatching appropriate responders and assessing urgency. Provided critical support during high pressure situations,quick decision making and demonstrating adaptability. Monitored police and fire adios to provide assistance to responding personnel. Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

Patient Administrative Associate

Hartford Health Care, Primary Care Physcians
08.2024 - 12.2024

Monitored patient telemetry data to identify abnormalities and alert nursing staff promptly. Answer telephones and transfer callers to the department requested or to the nurses work phone. Documented heart rhythms according to nurses and physicians orders.Collaborated with nursing staff to interpret telemetry readings and coordinate care.

Senior Resident Assistant/Lead Resident Assistant

Georgia State University
08.2021 - 05.2024

Served as a liaison between residence life staff and student organizations to encourage collaboration on events or initiatives benefiting both parties .Upheld strict adherence to university policies by enforcing rules consistently across all resident interactions. Preformed room checks for residence of the entire building among other resident assistants.

Summer Youth Employee

Community Renewal Team
05.2015 - 05.2019

Engaged with youth participants to promote a positive work environment. Collaborated in planning activities that fostered teamwork and engagement among peers.Acquired time-management skills by balancing multiple responsibilities in a fast-paced environment.

Youth Advisor

Apostles House
01.2015 - 03.2019

Provided mentorship and guidance, promoting positive decision-making and emotional well-being among participants. Developed and implemented educational programs for youth.

Created opportunities for youth members to showcase their talents through performances or exhibitions during community events.

Education

Bachelor of Science - Psychology

Georgia State University
Atlanta, GA
12-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible

Timeline

Probationary 911 Telecommunication

City Of Hartford
05.2025 - 10.2025

Patient Administrative Associate

Hartford Health Care, Primary Care Physcians
08.2024 - 12.2024

Senior Resident Assistant/Lead Resident Assistant

Georgia State University
08.2021 - 05.2024

Summer Youth Employee

Community Renewal Team
05.2015 - 05.2019

Youth Advisor

Apostles House
01.2015 - 03.2019

Bachelor of Science - Psychology

Georgia State University