Summary
Overview
Work History
Education
Skills
Timeline
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Dana Friend

Milwaukie,OR

Summary

Determined Project Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 18 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Project Manager

Princeton Property Management
10.2005 - 01.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Managed projects from procurement to commission.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Ensured legal compliance by closely monitoring applicable laws and regulations within industry sector throughout each stage of project life cycle.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
  • Championed employee recognition programs, celebrating individual achievements and reinforcing value of ongoing personal development.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
  • Mentored junior trainers and instructional designers in best practices for adult learning techniques and curriculum design methodologies.
  • Stayed abreast of industry trends and emerging best practices in talent development, ensuring organization maintained competitive edge in workforce capabilities.
  • Ensured seamless integration of new systems or process changes within organization through comprehensive change management plans and stakeholder engagement activities.
  • Spearheaded company-wide compliance initiatives, ensuring adherence to industry regulations through targeted employee education efforts.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Managed new employee orientation training process for more than 100 employees each year.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Created in-depth training manual for all employees.
  • Tested all training software and hardware prior to commencing training programs.

Forms Committee Member

Multifamily Northwest
08.2012 - 01.2024
  • Facilitated open communication among committee members, fostering environment of trust and mutual respect.
  • Collaborated with fellow members to achieve consensus on key policy decisions, ensuring legal compliance.
  • Evaluated progress towards established objectives, identifying areas for improvement and recommending corrective actions.
  • Provided insightful feedback on proposed initiatives, ensuring their successful implementation and sustainability.
  • Coordinated efforts between subcommittees by establishing clear lines of communication.
  • Actively engaged with stakeholders to gather feedback and incorporate diverse perspectives into decision-making processes.
  • Enhanced committee efficiency by streamlining meeting agendas and optimizing decision-making processes.
  • Spearheaded policy revisions by thoroughly analyzing existing guidelines and proposing improvements based on best practices.
  • Developed strong working relationships with other committees to foster collaboration across functional areas of responsibility.
  • Contributed to development of strategic plans, setting clear direction for organization's future growth.
  • Identified potential risks associated with proposed initiatives by conducting thorough risk assessments.
  • Served on multiple sub-committees as needed due to urgent legal changes, and acted as committee chair.

Education

Some College (No Degree) - Business

Clackamas Community College
Oregon

Skills

  • Project Management
  • Work flow planning
  • Advanced problem solving
  • Technical understanding
  • Productivity Improvement
  • Technical Support
  • Compliance Monitoring
  • Influencing skills
  • Procedure Development
  • Software Development Lifecycle
  • Systems Installation, Configuration, and Upgrading
  • Advanced understanding of software administration and integrations
  • Creative Thinking
  • Coaching and Mentoring

Timeline

Forms Committee Member

Multifamily Northwest
08.2012 - 01.2024

Project Manager

Princeton Property Management
10.2005 - 01.2024

Some College (No Degree) - Business

Clackamas Community College

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Dana Friend