DANA G SMITH
McKinney,TX
Summary
Knowledgeable and dedicated professional with extensive experience in sales and consumer lending. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Sales Associate
Orisons Boutique
McKinney, Texas
09.2021 - 02.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Completed orders and organized product deliveries to meet customer timetables.
- Prepared merchandise for sales floor by pricing or tagging.
Business Development Representative
Advice Local
McKinney, United States
06.2021 - 08.2021
- Created new business opportunities through cold calling, emails and social media networking.
- Qualified leads using through digital research and prospecting.
- Performed daily average of 100 cold calls and 30 emails to qualified leads.
- Educated potential partners about SaaS Platform and local listings management solutions.
- Scheduled demonstrations for sales team.
- Track lead generation, engagement and performance in CRM.
Sales Associate
Nordstrom
Frisco, TX
08.2011 - 03.2020
- Drove team revenue totals by bringing in over $550K in sales in fiscal year.
- Implemented up-selling strategies to boost revenue.
- Trained and developed new sales team associates.
- Cultivated customer loyalty by building trust through expertise and genuine interest in customers needs.
Lease Coordinator
Credit Union Of Texas
Dallas, TX
06.2004 - 05.2009
- Processed and closed average of 200 leases per month.
- Reviewed and edited lease agreements for efficiency and accuracy.
- Organized and prepared tax and title documents to transfer ownership of property.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers to answer questions, process transactions and resolve issues.
- Handled over 50 calls per day to address customer inquiries and concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
High School Diploma -
Harding High School
St Paul, Mn06.1984
Skills
- Organization and time management
- Microsoft Office/Excel
- Title processing
- Documentation Verification
- Flexible and Adaptable
- Organization and Time Management
- Call Center
- Verbal and Written Communication
- Attention to Detail
- Team Collaboration
Timeline
Sales Associate
Orisons Boutique
09.2021 - 02.2022
Business Development Representative
Advice Local
06.2021 - 08.2021
Sales Associate
Nordstrom
08.2011 - 03.2020
Lease Coordinator
Credit Union Of Texas
06.2004 - 05.2009
High School Diploma -
Harding High School