Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies and Interests
ADDITIONAL EXPERIENCE
Languages
Timeline
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Alena Acosta

Joliet,IL

Summary

As a dedicated Medical Aesthetician I have spent four years working alongside a Dermatologist, combining advanced aesthetic techniques with expertise to deliver comprehensive care tailored to each client's needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Aesthetician / Dermatology Technician / Certified Laser Technician

Joliet & Morris Dermatology
01.2021 - Current
  • Managed product ordering and inventory processes, ensuring seamless supply for aesthetic treatments and medical-grade services, contributing to a well-stocked and efficient clinic environment.
  • Successfully introduced Hydrafacial technology to both Joliet and Morris practices, enhancing patient skincare options and boosting practice offerings with cutting-edge treatment services.
  • Delivered personalized, oncology-focused skin care treatments for patients undergoing cancer treatment, ensuring safe, compassionate care while maintaining high standards for skin health.
  • Successfully introduced oncology aesthetics services to both Joliet and Morris practices
  • Partnered with dermatologists and patients to devise individualized treatment plans combining oral antibiotics, topicals, and advanced skincare procedures to optimize patient outcomes and enhance clinic reputation.
  • Provided detailed consultations on aesthetic procedures, building trust and fostering long-term patient relationships, which directly supported clinic growth and customer retention.


Medical Assistant

Joliet Morris Dermatology
01.2021 - Current
  • Managed multi-physician practice operations by handling office and administrative tasks, ensuring smooth workflows and operational efficiency within a fast-paced healthcare environment.
  • Oversaw appointment scheduling, patient records management, and accurate documentation of medical billing and financial information, ensuring data integrity and compliance with healthcare regulations.
  • Provided exceptional patient service by addressing inquiries regarding treatments and appointments, creating a welcoming atmosphere that enhanced patient satisfaction.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Beauty Expert

Blue Mercury
09.2020 - 11.2022
  • Achieved exceptional customer service by cultivating personalized relationships with clients, using in-depth product knowledge to provide tailored beauty recommendations that addressed individual skin care and aesthetic needs.
  • Consistently ranked in the Top 5 sellers for Lune & Aster, Bluemercury’s house brand, across the Midwest region.
  • Consistently met and exceeded sales targets through strategic upselling, educating customers on complementary products, and recommending tailored beauty regimens that enhanced their experience and satisfaction.
  • Collaborated with team members and leadership to implement new sales strategies, ensuring a seamless client experience and optimizing store performance in alignment with Bluemercury’s business objectives.

Education

Licensed Esthetician -

Naperville Skin Institute
Naperville, IL
05.2022

Joliet Catholic Academy
Joliet, IL
05.2017

Skills

  • Advanced skincare techniques
  • Customer consultation
  • Cosmetic procedures
  • Outstanding client care
  • Dermatology
  • Sales expertise

Accomplishments

  • brought in over $190,000 in one year of sales, the highest in the spa's history.

Certification

  • Halo Laser
  • Broad Band Light (BBL)
  • Hydrafacial
  • Clear Silk
  • ClearV
  • Microneedling

Hobbies and Interests

Beauty, History, Art, RnB, Basketball, Walking, Travel, Reading Magazines, Charity Work

ADDITIONAL EXPERIENCE

  • Jennifer Bertino-Tarrant Campaign Committee, Joliet, IL
  • Campaign Committee Advisor
  • Led and organized the “Under the Tucson Sun” women’s event, securing 10 women-owned business sponsors to showcase their brands. This initiative strengthened my expertise in partnership building, event marketing, and driving business engagement
  • Coordinated St. Jude Children’s Research Hospital golf outing, managing logistics and fundraising efforts to support pediatric cancer patients. This experience sharpened my ability to engage stakeholders and foster long-term relationships

Languages

English

Timeline

Medical Aesthetician / Dermatology Technician / Certified Laser Technician

Joliet & Morris Dermatology
01.2021 - Current

Medical Assistant

Joliet Morris Dermatology
01.2021 - Current

Beauty Expert

Blue Mercury
09.2020 - 11.2022

Licensed Esthetician -

Naperville Skin Institute

Joliet Catholic Academy

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Alena Acosta