Summary
Overview
Work History
Education
Skills
References
Personal Information
Customsection
Timeline
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Danai Mebane

Bridgeville,US

Summary

Dynamic professional with a proven track record in administrative support and customer service, notably at Nokomis. Expert in data entry and technical troubleshooting, I excel in fostering professional relationships and multitasking. Demonstrated leadership in training and supervision, enhancing company efficiency and client satisfaction. Skilled in communication and organization, I consistently exceed employer expectations.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Nokomis
Canonsburg, US
01.2024 - 12.2024
  • Accomplished Administrative Assistant with a robust background in administrative support and customer service, notably at Nokomis
  • Excelled in managing cross-coverage support, enhancing company efficiency through expert data entry and computer skills
  • Demonstrated ability to foster professional relationships and efficiently resolve client inquiries, showcasing unparalleled administrative and interpersonal capabilities

Owner Relations

EQT
Canonsburg, US
08.2023 - 01.2024
  • Assisted Land Owners with any issues on payments and or account issues.
  • Responded to inbound phone calls and emails to resolve issues on checks, account changes, W-2 forms and any questions Landowners may have on oil and gas.
  • Set up and cancelled accounts due to customer request.

Title Searcher

Jordan Tax Service
Mcmurray, US
01.2019 - 07.2023
  • Title searches that include researching current and delinquent taxes and utilities owed on homes
  • Forming certified letters and sending paperwork to closing companies while working with townships and boroughs to collect information for properties in multiple municipalities in Allegheny and Washington county using systems such as Microsoft outlook, excel and word

Senior Customer Support Agent

CBCInnovis
Pittsburgh, US
07.2015 - 05.2018
  • Multitasking phone calls, emails and paperwork for clients
  • Sending out utility and tax bills to property owners
  • Assisted by taking phone calls to aid loan officers in the processes of supplying mortgage loans
  • Balanced taking calls while navigation a system to trouble shoot technical issues
  • Directed customers with well constructive phone walk throughs to ensure each customer receives what is needed in a timely manner
  • Standardized emails as well as maintaining phone productivity
  • Provided soft skills and tone to resolve escalated and frustrated customer issues

Supervisor

Sincerely Yogurt
Bridgeville, US
04.2012 - 06.2015
  • Led all employees with supervision involving organization while obtaining the store at its best
  • Implemented interviews as well as training
  • Ensured weekly stalk of all products to obtain store sales
  • Maintained a clean and presentable environment for customers entering the store while responding to their needs

Hosts

Eat'n Park
Pittsburgh, US
08.2010 - 10.2010
  • Greeting and seating all customers with persuasive attitude and checking out customers to ensure their experience with us was positive
  • Adapted register skills and directed seating and prepared customers for check out

Education

DIPLOMA -

South Fayette
PA
06-2011

Skills

  • Customer Service
  • Administrative Support
  • Data Entry
  • Computer Skills
  • Multitasking
  • Technical Troubleshooting
  • Soft Skills
  • Organization
  • Training and Supervision
  • Communication Skills

References

  • Brian Steadman - Nokomis (352)232-3467
  • Chris Bell - Jordan Tax Service (724)263-3839
  • Chris Brunner - Jordan Tax Service (717)318-8884

Personal Information

Title: Title Searcher

Customsection

I am looking for a new career that helps challenge me to learn new things. I am hardworking and very excited to embark on a new journey with my career that can help me accomplish something new with the opportunity to showcase the skills and talents that I have already developed.

Timeline

Administrative Assistant

Nokomis
01.2024 - 12.2024

Owner Relations

EQT
08.2023 - 01.2024

Title Searcher

Jordan Tax Service
01.2019 - 07.2023

Senior Customer Support Agent

CBCInnovis
07.2015 - 05.2018

Supervisor

Sincerely Yogurt
04.2012 - 06.2015

Hosts

Eat'n Park
08.2010 - 10.2010

DIPLOMA -

South Fayette

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Danai Mebane