Summary
Overview
Work History
Education
Skills
Ministry Summary
Accomplishments
Certification
References
Timeline
Generic

Da'Naia L. Jackson

Frisco

Summary

Dynamic professional with extensive experience in pastoral care and leadership at WORLD HEALING INTERNATIONAL. Demonstrated success in account management and negotiation, resulting in substantial revenue growth. Skilled in relationship building and exceptional service delivery, focused on strengthening community ties and providing spiritual guidance. Accomplished author with a strong foundation in faith and innovative thinking.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Student Master of Divinity

Oral Roberts University
Tulsa
08.2024 - Current
  • Delivered theological assignments and built sermons for effective presentations.
  • Conducted research on Pastoral Care and chaplaincy to enhance understanding.
  • Completed coursework in Christian Ethics, fostering a comprehensive educational foundation.
  • Adapted to diverse learning environments, engaging in both remote and in-person settings.
  • Participated in campus events, including career fairs and workshops, to broaden connections.
  • Collaborated with peers to address educational challenges through innovative solutions.
  • Managed time efficiently to balance academic responsibilities and extracurricular activities.
  • Attended seminars and workshops for continuous learning beyond conventional curriculum.

Shopper

Instacart
Frisco
03.2023 - Current
  • Sourced quality products for customers to enhance satisfaction.
  • Packaged items efficiently for timely delivery.
  • Delivered purchased items directly to customers' doors.
  • Communicated with customers regarding order status and updates.
  • Facilitated quality replacements for out-of-stock items.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Scanned items when pulling from shelves to update system stock information.

Leader of Pastoral Care

WORLD HEALING INTERNATIONAL|ED CITRONNELLI MINISTRIES
Dallas
12.2020 - 07.2021
  • Develop, Create and Roll out department guidelines, rolls and responsibilities
  • Organized and Structured department
  • Creation of Pastor Care Profiles
  • Creation of guest pastor and special guest profiles
  • Wellness Check calls to members
  • Provide care for guest pastors and special guest
  • Communion setup and breakdown
  • Alter Setup and cleaning

Chief Operating Officer

SHOP DERRICK JAXN LLC
Atlanta
02.2016 - 07.2020
  • Built from the ground up, Operations, Sales and Marketing strategies that grew company revenue from 200k- 2.5 M in 3 years.
  • Created, organized and hired sales team
  • Created, organized and hired customer service teams
  • Developed company protocol and procedures
  • Developed company training manual and video materials
  • Negotiated contracts and partnership deals with 3rd party vendors
  • Reached and selected company technology software
  • Hired and Managed Operations Manager
  • Processed payroll for company
  • Handled shipping operations
  • Ordered inventory
  • Increased annual profit by 55% by implementing automation software

Account Manager

VEREDUS CORPORATION
Raleigh
07.2014 - 11.2015
  • Develop, Break and Close deals on Client Target list.
  • Sell IT staffing service and Expand customer base within the RTP territory.
  • Build relationships with Managers, Directors, and CTO contacts and match them with right solutions for their needs.
  • Sell Information Technology services including IT staffing, Talent Management and Retention
  • Sell, Negotiate and Execute staffing contracts between Veredus clients
  • Create new channels of business through Intelligence Gathering in territory from the ground up by Chasing Leads, Setting Introduction Meetings, Developing Lasting Relationships, Selling Company Services and Winning New Business Accounts
  • Identify and Sell qualified candidates to Manager, Director, CTO level client contacts
  • Average Spread-Quota minimum of 50k based on tenure group and KPI
  • Grow base sells through Maximizing IT consultants and Penetrating new areas within existing and new accounts to Increase company Market Share
  • Utilize trusted customer relationship tools by Anticipating Customer Needs; Providing Solutions; Guidance Related to Business Opportunities and Manage Activities/Production
  • Recognizes various communications styles and personality types and respond accordingly
  • Flexible in Handling Multiple Demands and Changing Priorities daily
  • Utilize Local Market Analytics to Communicate, Inform and Guide customers to why they should partner with Veredus
  • Close deals with IT consultants by Negotiating Pay Rates and Bill Rates when an offer is extended on behalf of the client and IT consultant.
  • Regular Phone and Email communication to assist day to day Operation Rhythm
  • Track Contact, Meetings, Deals and Lead activity with internal CRM system
  • Provide Conflict Resolution

Inside Sales Recruiter

TEKSYSTEMS
Greenville
11.2012 - 07.2014
  • Initiate and Close sales for Top clients in the state of SC.
  • Sell IT placement service and expand customer base within the Greenville, SC territory.
  • Build relationships with IT consultants and match customers with the right solutions for their needs.
  • Sell Information Technology services including IT staffing, Talent Management and Retention
  • Consistently maintain 25 warm calls, 3 internal interviews, 3 consultant lunches and 2 candidate sales to client weekly, increasing Spread from 2k to high of 9k in first year
  • Develop fact based strategies to Sell Opportunities to IT consultants
  • Sell, Negotiate and Execute contracts between contractors and clients
  • Identify and Sell qualified candidates to Account Management to present to clients
  • Average Spread-Quota minimum of 7k based on tenure group and consultant ratio of .55 per quarter
  • Grow base sells through Maximizing IT consultants at client sites and Increasing Company Market Share
  • Create new channels of business through Intelligence Gathering in un-marked territory, and Communicate to account management to gain new business
  • Utilize trusted customer relationship tools by anticipating customer needs; Providing Solutions; Related to Business Opportunities and Manage Activities/Production
  • Recognizes various communications styles and personality types and respond accordingly
  • Works with direct account manager to achieve individual, office and corporate goals
  • Flexible in Handling Multiple Demands and Changing Priorities daily
  • Utilize Local Market Analytics to Communicate, Inform and Guide customers to accept job offers
  • Awarded 'Recruiting Partner' of the quarter for account breaking, service and relationship-building excellence

Education

Master of Divinity - Pastoral Care and Chaplaincy

Oral Robert’s University
Tulsa, OK
05.2026

Master of Christian Ministry -

Oral Robert’s University
Tulsa, Oklahoma
12.2023

Bachelor of Science - Sales & Marketing

TUSKEGEE UNIVERSITY
Tuskegee, Alabama
05.2012

Bachelor of Science - Hospitality Management

TUSKEGEE UNIVERSITY
Tuskegee, Alabama
05.2012

Skills

  • Servicing bishops and pastors
  • Word of wisdom
  • Knowledge of scripture
  • Spirit discernment
  • Gospel teaching
  • Written and oral communication
  • Administrative expertise
  • Leadership skills
  • Team collaboration
  • Intercession support
  • Calming presence
  • Extraordinary faith
  • Published author
  • Creative thinking
  • Account management and retention
  • Telephone sales and warm calling
  • Territory management and customer support
  • Negotiation skills
  • Lead qualification and referrals

Ministry Summary

Answering the divine call into ministry, by pursuing higher education in Theology and Ministry resulting in ordination as an Evangelist unto my generation in these last days., Tenacious negotiator and closer; adept in conveying the benefits of opportunities/services and generating customer interest., Holy Spirit Lead communication; use consultative & discerning selling skills to identify opportunities, overcome objections, build relationships and turn lukewarm souls into victory for the Kingdom of God., Servicing Bishops, Pastors and Wives, Gifts in Word of Wisdom, Word Knowledge and Discerning Spirits, Basic teaching of the gospel of Christ, Strong written and oral communication, Excellent administrative skills, Strong Leader, Team Player, Intercession Team, Calming presence in times of difficulty, Extraordinary Faith, Published Author of Healing God’s Way: The Art of Spiritual Warfare, Deliverance and Healing Devotional, Creative thinker, Account Breaking & Retention, Warm Calling & Telephone Sales, Territory Management & Customer Support, Assumptive selling, Negotiation, Lead Qualification & Referral Generation, Social Influencer IG duh_nay_uh_jackson/ FB Da’Naia Jackson Ministries

Accomplishments

  • 2024 Outstanding Student in Christian Ministry Oral Roberts University

Certification

  • Narcissistic and Emotional Abuse 2.0- Light University
  • YMHC 101: Foundations of Youth Mental Health Coaching- Light University
  • YMHC 201: Child and Adolescent Mental and Behavioral Disorders- Light University
  • Hope-focused 3 "R" (HF3R) Suicide Prevention Training- Light University

References

References available upon request.

Timeline

Student Master of Divinity

Oral Roberts University
08.2024 - Current

Shopper

Instacart
03.2023 - Current

Leader of Pastoral Care

WORLD HEALING INTERNATIONAL|ED CITRONNELLI MINISTRIES
12.2020 - 07.2021

Chief Operating Officer

SHOP DERRICK JAXN LLC
02.2016 - 07.2020

Account Manager

VEREDUS CORPORATION
07.2014 - 11.2015

Inside Sales Recruiter

TEKSYSTEMS
11.2012 - 07.2014

Master of Divinity - Pastoral Care and Chaplaincy

Oral Robert’s University

Master of Christian Ministry -

Oral Robert’s University

Bachelor of Science - Sales & Marketing

TUSKEGEE UNIVERSITY

Bachelor of Science - Hospitality Management

TUSKEGEE UNIVERSITY

Similar Profiles

CREATE PROFILE