Overview
Work History
Education
Skills
Timeline
Generic

Danaille Garrett

Lancaster,TX

Overview

13
13
years of professional experience

Work History

Mailroom Clerk

Conduent Business Services
Plano, TX
03.2024 - Current
  • Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Assisted with implementing new mailroom systems and training staff to improve operations.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Offered support to other departments when needed, demonstrating flexibility and teamwork in achieving organizational goals.
  • Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
  • Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.

Transaction Processing Associate

Conduent Business Services
Richardson, TX
05.2011 - 04.2024
  • Trained staff on procedures and guidelines to effectively execute daily tasks.
  • Leveraged advanced technical skills to troubleshoot system issues affecting transaction processing speed or reliability, ensuring minimal downtime for both internal and external users.
  • Partnered with teammates on departmental projects involving web error applications, rejected and returned mail.
  • Conducted thorough investigations into any discrepancies or anomalies within processed transactions, taking corrective action as needed to maintain data integrity and prevent future issue, processes, and ensures document classification are completed and transmitted to clients.
  • May require outbound correspondence from the client to be processed.
  • Receives documents from both electronic and hard copy forms for processing.
  • Sorts, images, documents, files, and archives by form type.
  • Identifies documents and their purpose, creating a database of information.
  • Classifies documents based on contract requirements.
  • Captures information based on client requirements.
  • Verifies data from automated data extraction tools.
  • Ensures transmission of processed data to the appropriate next level.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Education

GED -

McKinney Job Corps
McKinney, TX

Skills

  • Problem-solving skills
  • Workplace Safety
  • Maintaining equipment
  • Document Scanning
  • Lifting Packages
  • Deadline-oriented
  • Customer Service
  • Great communications skills good decision making
  • Production goal setting

Timeline

Mailroom Clerk

Conduent Business Services
03.2024 - Current

Transaction Processing Associate

Conduent Business Services
05.2011 - 04.2024

GED -

McKinney Job Corps

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Danaille Garrett