Danai Rondon
Miami,FL
Summary
A versatile professional with solid experience in Education, Customer Service, and Teamwork. I stand out for my ability to communicate effectively, adapt to different work environments, and offer a warm, respectful, and efficient service to students, parents, and clients. I'm committed to the comprehensive development of students and creating a positive and welcoming environment in every role I perform, with a focus on service, empathy, and organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pre K Teacher
Angels Care Daycare
Austin, TX
10.2024 - 05.2025
- I designed and implemented educational and recreational activities for children ages 3 to 5.
- I stimulated children's social, emotional and cognitive development.
- I created a safe and nurturing environment for children, promoting curiosity and learning.
- I maintained consistent communication with parents about their children's progress.
- I implemented strategies for positively managing children's behavior.
Server
Golden Corral Buffet Restaurant
Austin, TX
08.2022 - 06.2024
- I provided friendly, prompt service in a dynamic environment.
- I assisted customers with menu selection, taking orders, and managing checks.
- I collaborated with the team to maintain a clean, organized environment.
- I built positive relationships with customers through the positive feedback I received.
Customer Service Representative
Safe Credit Solutions Inc
Miami, FL
02.2020 - 07.2022
- I provided customer service, resolving concerns and issues effectively and in a timely manner.
- I maintained records of customer interactions and made suggestions for service improvements.
- I collaborated with other departments to achieve a satisfactory customer experience.
- I recorded and documented interactions in the CRM system.
- I was recognized for my professionalism and ability to solve issues under pressure.
Education
Master of Science - Physical Activity Sciences
Manuel Fajardo Rivero
Cuba10-2012
Bachelor of Science - Education through the English Language
Blas Roca Calderio
Cuba07-2001
Skills
- Excellent communication and teamwork skills
- Ability to handle multiple tasks in dynamic environments, including conflicts and problem-solving
- Organizational and time management skills
- Comprehensive knowledge of basic digital platforms
- Patience and empathy
- Classroom management
- Adaptable teaching
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Pre-Service Training
- CPR Resources INC
Timeline
Pre K Teacher
Angels Care Daycare
10.2024 - 05.2025
Server
Golden Corral Buffet Restaurant
08.2022 - 06.2024
Customer Service Representative
Safe Credit Solutions Inc
02.2020 - 07.2022
Master of Science - Physical Activity Sciences
Manuel Fajardo Rivero
Bachelor of Science - Education through the English Language
Blas Roca Calderio
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