Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DANAIS PALMERO

MIAMI,Florida

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

6
6
years of professional experience

Work History

Sales Associate

DELEITE
06.2021 - 11.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Busser

Restaurante
02.2018 - 03.2020
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Host

Resturant
07.2016 - 03.2017
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

High School Diploma -

JOSE MARIA OCHOA
HOLGUIN,CUBA
04.2013

Skills

  • Contract Preparation
  • Business Development
  • Promotional Support
  • Sales Development
  • Payment Processing
  • Customer Needs Assessment
  • Product Sales

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Sales Associate

DELEITE
06.2021 - 11.2022

Busser

Restaurante
02.2018 - 03.2020

Host

Resturant
07.2016 - 03.2017

High School Diploma -

JOSE MARIA OCHOA

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