Danaisy Calderon
Miami
Summary
Experienced Medical Assistant team leader with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence, and confidentiality.
Overview
18
18
years of professional experience
Work History
Medical Assistant Team Leader
Doctor Medical Center Powered By Canohealth
02.2022 - Current
- Coordination of delivery, monitoring, and inventory of vaccines between Florida Shots and medical offices.
- Management of the medical center certification process for Florida Shots accreditation for vaccine management.
- Accreditation and monitoring of Lab Corp and Quest company in medical offices.
- Invoice monitoring in the Lab Corp account to optimize the clinical process and avoid billing issues.
- Implementation of workflow for medication adherence tracking (HEDIS) in Medicare patients.
- Facilitated interdepartmental collaboration between clinical staff and providers to optimize the best practice.
- Updated the HEDIS structure data in the EMR to optimize the clinical documentation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Monitoring of high-risk patients and coordination for appropriate coordinated clinical evaluation.
- Implementation of workflow for the administration of vaccines by another partner company. (VaxCare)
- Streamlined medical office operations for improved efficiency through organized delegation of tasks.
- Coordination of the work process for medical assistants, ensuring the optimization of the performance of the same
- Developed training programs for new medical assistants, resulting in increased competency and productivity.
- Guarantee of workflow for administrative duties, contributing to a well-managed medical office environment.
- Collaborated with physicians to optimize patient scheduling, reducing wait times and enhancing patient satisfaction.
- Implemented inventory management systems that minimized supply shortages and reduced costs associated with overstocking.
- Create a workflow for clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
- Monitored strict adherence to HIPAA regulations, protecting patient confidentiality, and safeguarding sensitive information.
- Monitored medical equipment maintenance schedules to ensure all devices were functioning optimally during critical procedures.
- Monitored an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
High Risk Patient Coordinator
Doctor Medical Center
04.2020 - 07.2022
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
- Improved workflow processes by implementing new procedures that increased overall efficiency within the Patient Coordinator role.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated transportation to get patients to and from medical appointments.
- Answered incoming calls, scheduled appointments and filed medical records.
Medical Assistant (Pediatrician and Adult)
Doctor Medical Center
02.2008 - 04.2020
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Verified patient insurance coverage and collected required co-payments.
- . Check, verify and complete Insurance Authorizations and Referrals.
- Updating and filing patient records.
- Send electronic prescription to patient’s pharmacy.
- Request discharge for hospitals and request consultation for a specialist doctor.
- Ensure the optimal process as a medical assistant for the well-being of the patient and ensure proper documentation.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant Manager
Dr. Francisco O. Hernandez-Endocrinologist
01.2006 - 02.2008
- Enhanced patient care by streamlining medical assistant tasks and improving daily workflow.
- Optimized appointment scheduling processes, effectively reducing wait times while maintaining quality care standards.
- Called and faxed pharmacies to submit prescriptions and refills.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Collaborated with store manager to maintain daily operations.
- Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.
- Collect co-payment fee and request copy of patient’s laboratory results from Quest Diagnostics and Labcorp.
Education
Registered Nurse (Pending To Board) -
Censa International College
Miami, FLAssociate of Science -
Graduate As Associate of Science in Nursing
Miami, FL07.2019
High School Diploma -
Camilo Cienfuegos.
Villa Clara, Cuba. 09.2004
Skills
- Medical Billing Knowledge
- Customer Service Orientation
- Multitasking Capabilities
- Medical Office Administration
- Inventory Management
- Medical Terminology Proficiency
- Patient Care Coordination
- Interpersonal Skills
- Insurance Verification
- Time Management Abilities
- Performance Evaluation
- HIPAA Compliance Expertise
- Vital Signs Monitoring
- Staff Training and Development
- Clinical Leadership
- Appointment Scheduling
- HIPAA Compliance
- Medical Terminology
- Phlebotomy knowledge in pediatric patients and adults
- Procedure Assistance
- Emergency Room Procedures
- Equipment Sterilization
- EMR / EHR
- Electronic Medical Records
- Fluent in Spanish and English
- CPR
- Monitoring Patient Progress
- Laboratory Maintenance
- Specimens Collection and Processing
- Management of pediatric and adult patients
- Vaccines schedule updated ( CVX code and CPT)
Timeline
Medical Assistant Team Leader
Doctor Medical Center Powered By Canohealth
02.2022 - Current
High Risk Patient Coordinator
Doctor Medical Center
04.2020 - 07.2022
Medical Assistant (Pediatrician and Adult)
Doctor Medical Center
02.2008 - 04.2020
Medical Assistant Manager
Dr. Francisco O. Hernandez-Endocrinologist
01.2006 - 02.2008
Registered Nurse (Pending To Board) -
Censa International College
Associate of Science -
Graduate As Associate of Science in Nursing
High School Diploma -
Camilo Cienfuegos.
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