Summary
Overview
Work History
Education
Skills
Timeline
DANA J. BRINKMANN

DANA J. BRINKMANN

Executive Personal Assistant/ Estate Management
Los Angeles,CA

Summary

Flexible, proactive Personal Assistant with 10+ years of experience overseeing logistics and managing complex personal and professional schedules for busy, high-profile executives and celebrity social media entrepreneurs . Five years of Estate Management with homes in Northern and Southern California. Strong written and oral communication skills Ability to thrive in a fast paced, multi-tasking environment with shifting priorities. Extremely organized and detail oriented.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Personal Assistant/ Estate Manager

Private
Los Angeles, CA
01.2022 - Current
  • Oversee personal and professional calendars and coordinated appointments for future events.
  • Arrange domestic and international travel plans and itineraries.
  • Use discretion when handling confidential information.
  • Hire and manage groundskeepers, housekeepers and private chef. Ensuring professional and welcoming atmosphere.
  • Offer technical support and troubleshoot issues to enhance smart home smart features.
  • Manage vendors and oversee construction and maintenance of property.
  • Provide remote administrative support as needed.

Personal Assistant

Celebrity
Los Angeles, CA
06.2018 - 08.2021
  • Responsible for coordinating celebrity’s schedule.
  • Handled traveling logistics and complex itineraries.
  • Assisted with fashion styling for events.
  • Maintained confidentiality of sensitive information.
  • Assisted with Instagram photoshoots, source images for WordPress blog posts and brainstorm topics for Instagram/Facebook livestreams and social media giveaways.
  • Triaged large volume of incoming emails, calls, and responded on behalf of celebrity based on urgency/importance.
  • Assisted client with daily household needs such as caring for two children, getting children ready for travel and events.
  • Researched, interviewed, and negotiated with vendors, contractors, maintenance, and additional household staff.
  • Displayed absolute discretion at handling confidential information.

Personal Assistant

Sara Herman/Sunstone Consulting
01.2016 - 01.2018
  • Coordinated multiple schedules within household/business.
  • Assisted with interior redesigns and home decorating.
  • Managed incoming emails, voicemails, and mail, determining what needed immediate, time-sensitive response.
  • Planned events, including all invitations and social media updates.
  • Planned menu, shopped, and prepared meals for client and family.
  • Monitored children’s events and activities.
  • Performed various duties, which included: preparing and serving nutritious meals, carpooling, tutoring and homework assistance while also attending special events.

Personal Assistant

Wendy Santino Law
, California
01.2014 - 01.2015
  • Planned menus, shopped, and cooked for family of five.
  • Coordinated travel arrangements and accommodations for attorney.
  • Managed broad range of responsibilities, such as networking events and travel, to allow client more time to spend with family.
  • Provided daily client transportation to meetings, conferences, and appointments.
  • Responsible for coordinating all extra-curricular activities for client’s children.
  • Demonstrated clear communication to support various schedules and projects.

Estate Manager

SDSU
San Diego, CA
06.2011 - 05.2013
  • Coordinated holiday parties, cocktail parties and small gatherings for household.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.

Customer Service Stylist

Shopbop - Amazon
Madison, Wisconsin
03.2007 - 08.2011
  • Resolved account issues to build rapport and relationships with clients.
  • Created customer support strategy to increase customer retention.
  • Kept abreast of new company products and services to effectively answer questions and resolve complaints.
  • Assessed and authenticated customer exchanges, voids and returns.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Prepared for photo shoots by collecting props and steaming and iron cloth items.
  • Worked with luxury clothing brands including but not limited to: DVF,Alexander Wang, James Perse.

Education

Associate of Arts - Communications

University of Wisconsin - Stevens Point, Stevens Point, WI
09.2000 - 05.2003

Certificate - Banking

US Bank Bankers School, Chicago, IL
01.2002 - 01.2003

Sales Regis Property Training - Property Management

Newport, Newport Beach, CA
06.2015 - 06.2015

Skills

Employee hiring and retention

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Timeline

Personal Assistant/ Estate Manager - Private
01.2022 - Current
Personal Assistant - Celebrity
06.2018 - 08.2021
Personal Assistant - Sara Herman/Sunstone Consulting
01.2016 - 01.2018
Newport - Sales Regis Property Training, Property Management
06.2015 - 06.2015
Personal Assistant - Wendy Santino Law
01.2014 - 01.2015
Estate Manager - SDSU
06.2011 - 05.2013
Customer Service Stylist - Shopbop - Amazon
03.2007 - 08.2011
US Bank Bankers School - Certificate, Banking
01.2002 - 01.2003
University of Wisconsin - Stevens Point - Associate of Arts, Communications
09.2000 - 05.2003

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DANA J. BRINKMANNExecutive Personal Assistant/ Estate Management