DANA J. BRINKMANN
Executive Personal Assistant/ Estate Management
Los Angeles,CA
Summary
Flexible, proactive Personal Assistant with 10+ years of experience overseeing logistics and managing complex personal and professional schedules for busy, high-profile executives and celebrity social media entrepreneurs . Five years of Estate Management with homes in Northern and Southern California. Strong written and oral communication skills Ability to thrive in a fast paced, multi-tasking environment with shifting priorities. Extremely organized and detail oriented.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Personal Assistant/ Estate Manager
Private
Los Angeles, CA
01.2022 - Current
- Oversee personal and professional calendars and coordinated appointments for future events.
- Arrange domestic and international travel plans and itineraries.
- Use discretion when handling confidential information.
- Hire and manage groundskeepers, housekeepers and private chef. Ensuring professional and welcoming atmosphere.
- Offer technical support and troubleshoot issues to enhance smart home smart features.
- Manage vendors and oversee construction and maintenance of property.
- Provide remote administrative support as needed.
Personal Assistant
Celebrity
Los Angeles, CA
06.2018 - 08.2021
- Responsible for coordinating celebrity’s schedule.
- Handled traveling logistics and complex itineraries.
- Assisted with fashion styling for events.
- Maintained confidentiality of sensitive information.
- Assisted with Instagram photoshoots, source images for WordPress blog posts and brainstorm topics for Instagram/Facebook livestreams and social media giveaways.
- Triaged large volume of incoming emails, calls, and responded on behalf of celebrity based on urgency/importance.
- Assisted client with daily household needs such as caring for two children, getting children ready for travel and events.
- Researched, interviewed, and negotiated with vendors, contractors, maintenance, and additional household staff.
- Displayed absolute discretion at handling confidential information.
Personal Assistant
Sara Herman/Sunstone Consulting
01.2016 - 01.2018
- Coordinated multiple schedules within household/business.
- Assisted with interior redesigns and home decorating.
- Managed incoming emails, voicemails, and mail, determining what needed immediate, time-sensitive response.
- Planned events, including all invitations and social media updates.
- Planned menu, shopped, and prepared meals for client and family.
- Monitored children’s events and activities.
- Performed various duties, which included: preparing and serving nutritious meals, carpooling, tutoring and homework assistance while also attending special events.
Personal Assistant
Wendy Santino Law
, California
01.2014 - 01.2015
- Planned menus, shopped, and cooked for family of five.
- Coordinated travel arrangements and accommodations for attorney.
- Managed broad range of responsibilities, such as networking events and travel, to allow client more time to spend with family.
- Provided daily client transportation to meetings, conferences, and appointments.
- Responsible for coordinating all extra-curricular activities for client’s children.
- Demonstrated clear communication to support various schedules and projects.
Estate Manager
SDSU
San Diego, CA
06.2011 - 05.2013
- Coordinated holiday parties, cocktail parties and small gatherings for household.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Customer Service Stylist
Shopbop - Amazon
Madison, Wisconsin
03.2007 - 08.2011
- Resolved account issues to build rapport and relationships with clients.
- Created customer support strategy to increase customer retention.
- Kept abreast of new company products and services to effectively answer questions and resolve complaints.
- Assessed and authenticated customer exchanges, voids and returns.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Prepared for photo shoots by collecting props and steaming and iron cloth items.
- Worked with luxury clothing brands including but not limited to: DVF,Alexander Wang, James Perse.
Education
Associate of Arts - Communications
09.2000 - 05.2003
Certificate - Banking
01.2002 - 01.2003
Sales Regis Property Training - Property Management
06.2015 - 06.2015
Skills
Employee hiring and retention
Interior decorating
Childcare experience
Social media savvy
Strong problem solver
Travel coordination
Schedule Management
Professional and mature
Timeline
Personal Assistant/ Estate Manager - Private
01.2022 - Current
Personal Assistant - Celebrity
06.2018 - 08.2021
Personal Assistant - Sara Herman/Sunstone Consulting
01.2016 - 01.2018
Newport - Sales Regis Property Training, Property Management
06.2015 - 06.2015
Personal Assistant - Wendy Santino Law
01.2014 - 01.2015
Estate Manager - SDSU
06.2011 - 05.2013
Customer Service Stylist - Shopbop - Amazon
03.2007 - 08.2011
US Bank Bankers School - Certificate, Banking
01.2002 - 01.2003
University of Wisconsin - Stevens Point - Associate of Arts, Communications
09.2000 - 05.2003