Summary
Overview
Work History
Education
Skills
Timeline
Server

Danajah Al-Amin

San Antonio,TX

Summary

Proven to excel in high-volume dining environments, I leveraged my strong work ethic and exceptional customer service skills at Frost Bank Center, enhancing guest satisfaction and team efficiency. Skilled in cash handling and maintaining cleanliness standards, I significantly contributed to performance improvement, demonstrating a keen ability to engage guests and manage tasks effectively. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Server

Frost Bank Center
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Umiya
09.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Caregiver Attendant

Aztec
11.2022 - 09.2023
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Increased patient mobility through physical therapy exercises and proper use of assistive devices.
  • Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Provided emotional support to patients and families during challenging times, fostering positive relationships.
  • Promoted continuity of care by updating family members on changes in the patient''s condition or treatment plan.
  • Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.
  • Maintained detailed records of patient progress, facilitating informed decision-making by healthcare providers.
  • Enhanced family satisfaction by maintaining open lines of communication and addressing concerns promptly.
  • Collaborated closely with multidisciplinary teams to develop comprehensive care plans that addressed all aspects of the client's wellbeing.
  • Facilitated smooth transitions between home, hospital, and other care settings by coordinating services and sharing information with relevant parties.
  • Conducted regular assessments of patient needs, adjusting care plans as necessary for improved quality of life.
  • Educated families on caregiving techniques, empowering them to participate in their loved one''s care effectively.
  • Administered medications accurately, contributing to overall health and well-being of patients.
  • Developed strong rapport with patients by actively listening to their concerns and empathizing with their experiences.
  • Assisted patients in managing chronic conditions, helping them develop and maintain a healthy lifestyle.
  • Collaborated with healthcare team members for optimal patient outcomes and coordinated care.
  • Organized recreational activities for patients'' mental stimulation and social engagement, enhancing their quality of life.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

Diploma - K-12

Apollo High School
Glendale, AZ
06.2020

Skills

  • Strong Work Ethic
  • Cash Handling
  • Guest Engagement
  • Exceptional customer service
  • Professional Appearance
  • Cleanliness standards
  • High-volume dining
  • Food safety understanding
  • Performance Improvement

Timeline

Server

Frost Bank Center
01.2024 - Current

Server

Umiya
09.2023 - 08.2024

Caregiver Attendant

Aztec
11.2022 - 09.2023

Diploma - K-12

Apollo High School

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Danajah Al-Amin