Danajja Hinton
Philadelphia,PA
Summary
Dedicated professional with a strong background in patient care and customer service, notably at Always Best Care. Excelled in enhancing patient independence through personalized care plans and maintaining high customer service standards at Walmart. Skilled in care plan management and fostering positive environments, achieving increased patient satisfaction and safety.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Always Best Care
10.2022 - Current
- I'm Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Customer Service
Walmart
10.2018 - 12.2021
- Provided exceptional customer service, fostering repeat business from satisfied clients.
- Managed high call volume while maintaining exemplary customer service standards.
- Provided friendly, helpful customer service to over a number of customers daily.
- Provided exceptional customer service, addressing patient inquiries promptly and professionally.
- Maintained excellent customer service and positive attitude.
Health Care Aide
Bethesda Court
03.2022 - 08.2023
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Assistant Manager
Footlocker.com Inc.
09.2014 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Sterile Processing
Philadelphia Technician Training Institute
1901 W Girard Ave Did Not Graduate - Business Management
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Martin Luther King High School
6100 Stenton Ave 06.2014
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- First aid and safety
- Care plan management
- Documentation
- Schedule management
Timeline
Home Health Aide
Always Best Care
10.2022 - Current
Health Care Aide
Bethesda Court
03.2022 - 08.2023
Customer Service
Walmart
10.2018 - 12.2021
Assistant Manager
Footlocker.com Inc.
09.2014 - 03.2018
Sterile Processing
Philadelphia Technician Training Institute
Did Not Graduate - Business Management
Community College of Philadelphia
High School Diploma -
Martin Luther King High School
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