Dana Joyce Bersabe
Sacramento,United States
Summary
Goal-driven healthcare professional well-versed in recruiting, training and managing employees to provide exceptional patient services. Skilled at patient relations, electronic charting and assessments. Well-trained and motivated to exceed expectations. Proven to bring results and work in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Lead Manager
Direct Derm
09.2021 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Ordered all supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
- Developed policies and procedures for effective pharmacy management.
- Scheduled and followed up on patient appointments, maximizing continuity of care.
- Coordinated care with other healthcare professionals, promoting optimal patient outcomes.
- Handled multiple projects simultaneously, providing clients with prompt and high-quality service.
- Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
Medication Technician
Waterleaf At Land Park
06.2020 - 09.2021
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Followed directions of licensed nurses to administer medications and treatments.
Medication Technician
Auburn Ravine Terrace
09.2018 - 06.2020
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Facilitated personal hygiene management, feeding and ambulation.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Turned and repositioned patients to prevent bedsores.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Caregiver
Sunrise Of Rocklin
06.2017 - 09.2018
- Recorded status and duties completed in logbooks for management.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Diploma - Licensed Vocational Nursing
Brightwood College - Sacramento
Sacramento, CA2018
Skills
- HIPAA Guidelines
- Train Employees
- Procedures Scheduling
- Clinical Staff Management
- Conflict Resolution
- Electronic Medical Record Software
- First Aid Care
- Employee Timesheet Processing
- Hybrid and Remote Working
- Flexibility and Adaptability
- Ability to Work Under Pressure
- Venipuncture
- Capillary puncture
- Finger Stick Method
Certification
- CPT 1- Certified Phlebotomy Technician
Timeline
Clinical Lead Manager
Direct Derm
09.2021 - Current
Medication Technician
Waterleaf At Land Park
06.2020 - 09.2021
Medication Technician
Auburn Ravine Terrace
09.2018 - 06.2020
Caregiver
Sunrise Of Rocklin
06.2017 - 09.2018
Diploma - Licensed Vocational Nursing
Brightwood College - Sacramento
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