Dynamic professional with a proven track record in enhancing system efficiency and fostering strong relationships, as demonstrated at Siemens Healthcare. Expert in technical documentation and application support, with exceptional organizational skills and a knack for problem-solving. Achieved significant improvements in patient care and IT systems across various healthcare settings.
Overview
31
31
years of professional experience
Work History
Home Health Aide
Urban Care Home Care
08.2022 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Improved patient well-being by providing compassionate and attentive personal care services.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Private Home Health Aide
Self-employed
03.2011 - 01.2024
Administered prescribed medications under direction of physician.
Provided mobility assistance such as walking and regular exercising.
Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
Completed medical and program reports and maintained records following clinic standard operating procedures.
Fostered strong relationships with patients and their families built on trust, empathy, and genuine respect for their unique circumstances.
Acted as an advocate for clients, communicating their needs effectively with healthcare providers and family members when necessary.
Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients.
Community Outreach Coordinator
Sayre Health Center
01.2016 - 03.2017
Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
Advocated for underrepresented populations within the West and Southwest Philadelphia communities, ensuring their voices were heard when shaping organizational policies or planning new programs.
Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
Siemens Systems Analyst (Application)
Various Philadelphia and New Jersey Hospital's
05.1994 - 08.2010
Enhanced system efficiency by identifying and resolving complex technical issues.
Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
Collaborated with cross-functional teams to develop innovative solutions for business challenges.
Evaluated current systems and recommended improvements, ensuring optimal performance levels were maintained.
Trained new hires on company-specific software tools, ensuring seamless integration into the team''s workflow.
Enhanced team collaboration by implementing shared documentation platform for project tracking and communication.
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