DANA M. ELCOCK
Baldwin
Summary
Aspiring Tech Sales Representative with a strong foundation in customer service, problem-solving, and relationship-building. Skilled at understanding customer needs, communicating value clearly, and maintaining a positive, solutions-focused approach. Eager to break into SaaS/technology sales and contribute to a high-performing team through persistence, adaptability, and a strong drive to exceed targets.
Overview
5
5
years of professional experience
Work History
Digital Marketer
Self Employed
04.2021 - Current
- Optimizedshop performance through SEO-driven product listings, keyword research, and strategic product positioning.
- Created high-quality content, graphics, and product descriptions to increase visibility and conversion rates.
- Managed Ads campaigns, monitored KPIs, and adjusted targeting to maximize ROI and shop traffic.
- Analyzed performance data using analytics dashboards to identify top-selling products, customer behavior trends, and growth opportunities.
- Built brand awareness through social media content, audience engagement, and trend-driven marketing strategies.
Delivered excellent customer communication and support, helping to increase shop credibility, repeat buyers, and positive reviews.
Personal Assistant
Bonhomme
11.2022 - 09.2023
- Managed digital and physical documentation, ensuring all records and appointments were accurately filed and tracked.
- Maintained organized filing systems for confidential information.
- Coordinated daily workflows and ensured timely completion of administrative tasks.
Medical Assistant
Schulman Vein & Laser Center
06.2022 - 02.2023
- Entered and reconciled patient data to ensure accuracy and compliance.
- Monitored appointment data and maintained synchronization between systems.
- Supported operational efficiency through document preparation and schedule management.
Education
Bachelor of Science - Science, Technology & Society (STS)
Farmingdale State College
Farmingdale, NY06.2024
Skills
- Document Management & Data Entry
- Workflow Monitoring & Quality Assurance
- Microsoft Excel, Access & Google Workspace
- Database Organization & Record keeping
- Operational Efficiency & Accuracy
- Team Collaboration & Communication
- Time management
- Strong work ethic
- Effective sales strategies
Julie Foudy Leadership Scholarship June 2019
Awarded a full scholarship to attend a leadership academy at The Peddie School in New Jersey, where I collaborated with peers to develop and demonstrate strong leadership skills through workshops, activities, and group challenges.
Timeline
Personal Assistant
Bonhomme
11.2022 - 09.2023
Medical Assistant
Schulman Vein & Laser Center
06.2022 - 02.2023
Digital Marketer
Self Employed
04.2021 - Current
Bachelor of Science - Science, Technology & Society (STS)
Farmingdale State College