DANA MARIE LANHAM
Evansville,Indiana
Summary
Motivated professional leader with a vast knowledge of post-acute care settings. RN with 38 years of clinical experience. Established relationships with post-acute providers locally and on the corporate level. Proficient and skilled in managing complex cases, managing staff, optimizing patient outcomes, and introducing new initiatives.. Committed to delivering patient centered care. Proficient in managing budget, ensuring quality care delivery, and maintaining efficient processes. Committed to optimizing patient outcomes and fostering a collaborative work environment. Knowledgeable of post-acute care, specializing in long-term care, short term rehabilitation, and population health. Adept in managing patient transitions, coordinating care, and ensuring compliance with CMS regulations. Skilled in CMS regulations. Immense knowledge of payor sources and affect on revenue.
Overview
14
14
years of professional experience
Work History
Post-Acute Care Manager
Deaconess Hospital
08.2022 - Current
- Oversee Deaconess APRNs embedded in Skilled Nursing Facilities.
- Manage budget for DC Nursing Home Partnership and DH Post-Acute Care Services.
- Monitor and analyze data related to post-acute care outcomes.
- Spearheaded continuous improvement by establishing new scheduling protocol, increasing RVU production, creating more effective processes for lab results, and decreased chart closure time.
- Ensure effective communication and coordination among all team members.
- Ensure compliance with CMS regulations.
- Work closely with SNFs, medical director, case management, admissions, and transfers, IHCI ACO.
- Developed IHCI ACO 3 day SNF waiver workflow.
- Contract management with Skilled Nursing Facilities.
- Recruited two additional Skilled Nursing Facilities to have a Deaconess Embedded APRNs and Medical Directors
- Develop and implement protocols and best practices.
- Work closely with all post- acute care services including hospice, home health care, and palliative care.
- Collect and maintain monthly post-acute care dashboard that is distributed to Deaconess leadership.
- Assist Deaconess Clinic to capture discharges for Transition of Care visits.
- Lead monthly post-acute care meeting.
- Monthly skilled nursing home meetings to provide metrics and review readmissions for root cause.
- Assist in leading quarterly transition of care meeting bringing all local skilled nursing homes together.
- Currently orchestrating use of readmission risk score on the outpatient record.
- Spearheading transitional care management visits (TCM) for Dr. Jessica Cox and notification of patient discharges. If successful role out to Deaconess Clinic providers.
- Established outstanding relationships with skilled nursing leadership locally and on the corporate level.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
HF Program Manager
Deaconess Hospital
03.2021 - 08.2022
- Developed a heart failure program, focusing on comprehensive patient care, education, and outcomes
- Managed nurse navigators within the heart failure program
- Met the hospital Key Performance Indicator (KPI) for heart failure readmissions FY 2021.
- Collected and analyzed data to drive improvements in heart failure readmission rates.
- Actively participated in developing a heart failure clinic.
- Led heart failure co-management meetings
- Developed and implemented a protocol for heart failure management.
- Lead multidisciplinary team for guideline drug medical therapy (GDMT).
- Created COPD navigation program.
Nurse Clinician (MSICU/OBS)
Deaconess Gateway Hospital
06.2019 - 03.2021
- Ensured quality and safety within healthcare setting
- Worked diligently to reduce and prevent hospital-acquired conditions
- Led various projects to improve quality across departments
- Conducted research on evidence-based practices
- Collaborated closely with physicians and ancillary staff
- Served as a super user for various systems
- Led multidisciplinary rounds
- Utilized evidence-based practices to drive improvements
- Provided patient education on safety measures and prevention
- Aligned efforts with the strategic goals of the hospital.
Post-Acute Nurse Navigator
Saint Vincent Evansville
02.2016 - 06.2019
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Served as liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Scheduled appointments, educational meetings, and follow-ups for patients and family members.
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
RN Clinical Supervisor
St. Vincent Evansville
02.2010 - 02.2016
- Clinical Supervisor for 30 bed ICU stepdown unit
- Managed daily workflows
- Staffing
- Staff evaluations
- Led multidisciplinary teams
- Managed customer complaints.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
MBA -
University of Southern Indiana
Evansville, IN08.2026
Bachelor of Science Nursing -
University of Evansville
Evansville, Indiana01.1986
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Lean Six Sigma Green Belt
- Extensive Knowledge of CMS Regulations
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Understanding of Deaconess ACO
- Data Collection and Analysis
- Expertise in the post-acute care setting
Accomplishments
- Lean Six Sigma Green Belt
- PCCN
- ACLS instructor
- BLS instructor
- PALS certification
Timeline
Post-Acute Care Manager
Deaconess Hospital
08.2022 - Current
HF Program Manager
Deaconess Hospital
03.2021 - 08.2022
Nurse Clinician (MSICU/OBS)
Deaconess Gateway Hospital
06.2019 - 03.2021
Post-Acute Nurse Navigator
Saint Vincent Evansville
02.2016 - 06.2019
RN Clinical Supervisor
St. Vincent Evansville
02.2010 - 02.2016
MBA -
University of Southern Indiana
Bachelor of Science Nursing -
University of Evansville
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