CRM Software Management
Hi, I’m
Dana Marie Rhinesmith
Marketing & Sales Manager
Boca Raton,FL
Overview
19
years of professional experience
4
years of post-secondary education
Work History
Simply The Best Magazine & Digital, Boca Raton, FL
Marketing & Sales Manager
2017.01 - Current (7 years & 8 months)
Job overview
- Lead and oversee comprehensive marketing campaigns including a variety of channels, such as print, digital, and promotional events, strategically planning and executing initiatives to effectively reach target audiences and drive engagement and brand awareness across multiple platforms
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
Ellis, Ged, & Bodden, P.A., Boca Raton, FL
Marketing Director
2011.07 - 2017.01 (5 years & 6 months)
Job overview
- Executed marketing plans for national personal injury law firm with multiple business segments including personal injury, disaster recovery, estate planning and PIP collections for medical providers
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Led crisis management team and provided quick turnaround solutions.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue by 34% in sales.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Drove sales by developing multi-million dollar contract sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
ESPN Radio, Miami, FL
Account Executive
2006.01 - 2011.01 (5 years)
Job overview
- Oversaw new business development and customer servicing including creating new marketing concepts, networking, lead generation and advertising campaigns
- Created and executed account strategies to translate organizational goals into client activities.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Contributed to team objectives in fast-paced environment.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Presented professional image consistent with company's brand values.
Timeline
Marketing & Sales Manager
Simply The Best Magazine & Digital
2017.01 - Current (7 years & 8 months)
Marketing Director
Ellis, Ged, & Bodden, P.A.
2011.07 - 2017.01 (5 years & 6 months)
Account Executive
ESPN Radio
2006.01 - 2011.01 (5 years)
Florida Atlantic University
Bachelor of Arts from Communications
1995.08 - 1999.04 (3 years & 8 months)
Education
Florida Atlantic University Boca Raton, FL
Bachelor of Arts from Communications
1995.08 - 1999.04 (3 years & 8 months)
University Overview
Summary
Accomplished Sales Manager offering two decades of experience of experience developing and maximizing new business partnerships paired with my excellent communication skills and customer services practices. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
- Business Growth and Retention
- Account Development
- Performance Tracking and Evaluations
- Promotions and Marketing Strategies
- Business Development
- Sales Quota Achievement
- Consultative Selling Techniques
- Sales and Prospect Management
- Brand Development and Marketing
- Client Base Retention
- Database Maintenance
- Client Needs Assessment
- Sales Presentation
- Lead Prospecting
- Referral Pipeline Development
- Retail Knowledge
- Business Objective Analysis
- Preparing Proposals
- Strategic Direction
- Partnership Monitoring
- Advertising Campaigns
- Customer Order Management
- Customer Consultations
- Networking Events
- Salesforce Software
- Collateral Management
- Price Schedules
- Operating Procedures and Policies
- Closing Techniques
- Business Partnership Management
- Conducting Seminars
- Customer Service and Assistance
- Cross-Channel Marketing
- Sales Statistics Analysis
- Sales Records Management
- Contact Management Systems
- Business Analytics
- Social Perceptiveness
- Account Servicing
- Sales Program Coordination
- Materials Take-Offs
Accomplishments
Accomplishments
- Achieved 95.6% retention rate by delivering excellent customer service and account management with detailed records in CRM Software Management.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 4 in the development of "Simply The Best Business Networking & Events"
- Consistently achieved Top Sales Producer through dedication and strategic planning implementation.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursPersonal development programsWork from home optionSoftware
Email management, Google ADS, Social Media Management, Microsoft Systems Administration, Spreadsheets
Affiliations
Affiliations
Dedicated Member at Boca Raton Chamber Of Commerce
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