Summary
Overview
Work History
Education
Skills
Timeline
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DanaMarie Speranza

Howell,NJ

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Photo Booth Attendant

SCE Event Group
04.2021 - Current
  • Transport photo booths to venues and safely unloaded backdrops and props.
  • Adjust lighting and camera focus to promote high-quality photos.
  • Keep photo booths and props clean and neat before and during events.
  • Attend 25 + weddings, parties, fundraisers and festivals with repeat positive feedback and numerous referrals.
  • Assist guests with booth instructions and operation, answering questions and delivering personable service.
  • Display positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings 100%.
  • Maintain photo booth by changing ink and paper.
  • Connect cables of cameras and lights, adequately grounding cables to prevent injury.
  • Engage with customers by suggesting fun poses and interacting with guests in fun ways.
  • Verify working order of displays to maintain standards of excellence.
  • Utilize all software to access photo booth devices and troubleshoot common issues.
  • Introduce concept of using props, resulting in 100% increase in customers choosing service.
  • Build and establish positive relationships with patrons, team members and supervisors.
  • Monitor guests and enforce rules, maintaining safety for visitors and staff.
  • Clean all equipment and disinfected.
  • Set up promotional displays and equipment for special events and activities.
  • Perform troubleshooting and routine maintenance to keep equipment in optimal working condition.

Manager

Carpets To Go And Flooring
04.2020 - Current
  • Manage and motivate employees to be productive and engage in work.
  • Accomplish multiple tasks within established timeframes.
  • Maintain professional, organized, and safe environment for employees and patrons.
  • Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-train existing employees to maximize team agility and performance.
  • Maximize performance by monitoring daily activities and mentoring team members.
  • Develop and maintain relationships with customers and suppliers through account development.
  • Improve safety procedures to create safe working conditions for workers.
  • Open and close location and monitor shift changes to uphold successful operations strategies and maximize business success.
  • Establish team priorities, maintain schedules and monitor performance.
  • Assist in organizing and overseeing assignments to drive operational excellence.
  • Improve staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Plan, design, and schedule phases for large projects.
  • Monitor project performance to identify areas of improvement and make adjustments.
  • Coordinate daily activity and flow of projects through multiple departments to verify on-time product delivery.
  • Model management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
  • Complete assignments ahead of deadline.
  • Restock inventory, complete cycle counts and assist with full audits.
  • Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintain open communication by presenting regular updates on project status to customers.

Office Assistant

Dancers Pointe Howell
09.2018 - Current
  • Complete clerical tasks such as filing, copying, and distributing mail.
  • Interact with customers by phone, email, or in-person to provide information.
  • Maintain and update office records
  • Welcome office visitors and alert staff to arrivals of students
  • Order office supplies and keep office stocked with needed resources to operate smoothly.
  • Input data into spreadsheets and databases.
  • Keep office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilize office management software to record and track student information.

Education

High School Diploma -

Saint John Vianney High School
Holmdel, NJ

Skills

  • Customer Orders
  • Event Planner
  • Unpacking Deliveries
  • Heavy Lifting
  • Troubleshooting and Assistance
  • Customer Experience
  • Resolving Complaints
  • Event Setup
  • Managing Multiple Tasks
  • Setting Up Booths
  • Coordinate Schedules
  • Time Management
  • Sales Transactions
  • Job File Organization
  • New Product Information
  • Microsoft office / excel word

Timeline

Photo Booth Attendant

SCE Event Group
04.2021 - Current

Manager

Carpets To Go And Flooring
04.2020 - Current

Office Assistant

Dancers Pointe Howell
09.2018 - Current

High School Diploma -

Saint John Vianney High School

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DanaMarie Speranza