Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Reed

Plant City,FL

Summary

Personable Office Administrator with 16 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

17
17
years of professional experience

Work History

Contracts Administrator

Limbach Facility Services
Tampa , FL
12.2022 - Current
  • Utilized standard templates for various types of contracts used within the organization. Sent contracts for execution by all parties.
  • Drafted and negotiated contract amendments, changes and extensions for review by management.
  • Maintained records of all executed agreements to ensure accuracy and completeness.
  • Requested and maintained Certificate of Insurance for contracts with subcontractors.

Senior Branch Office Administrator

Edward Jones
Saint Louis , MO
02.2015 - 05.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated appointments, opening accounts, financial processing, recordkeeping and other administrative functions.
  • Interacted with customers by phone, email or in-person to provide information.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Managed budgets, appointment scheduling, employee and event itineraries
  • Assisted with coordination and hosting of company events.
  • Contributed to region by reaching CEI score of 450
  • Assisted Financial Advisor manage book of business (approximately 250 clients)

Licensed Esthetician

Massage Envy
Wellington, FL
08.2013 - 02.2015


  • Fostered friendly, warm and exceptional customer experience.
  • Performed over 35+ facials, chemical peels and waxing procedures per week.
  • Stocked treatment rooms with proper supplies.
  • Carried out product inventory checks, charting and consultations.
  • Suggested appropriate therapy based on current health of client.
  • Notified supervisor of supply needs to maintain stock of necessary items.
  • Discussed procedures and treatment options with clients.
  • Performed consultations for patients before scheduling treatments.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Designed post-treatment at-home care products.

Detention Deputy

Polk County Sheriff's Office
Winter Haven , FL
11.2006 - 06.2011
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Attended to feeding, housing and physical well-being of inmates.
  • Regularly conducted security and sanitation checks.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Processed visitors and attorneys arriving to see prisoners.
  • Processed inmates by taking photographs and fingerprints.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Supervised and directed juvenile movement during various activities on and off campus.
  • Supervised and controlled behavior of 100+ inmates at any given time

Education

High School Diploma -

George Jenkins High School
Lakeland, FL
05.1999

Some College (No Degree) - Criminal Justice

Polk State College
Winter Haven, FL

Skills

  • Office Management
  • Workforce Management
  • Financial Services Support
  • Maintaining Office Records
  • Prioritization Skills
  • Managing Calendars
  • Effective Written and Verbal Communication
  • Problem-Solving Techniques
  • Customer Satisfaction
  • Legal Compliance
  • Contract process monitoring
  • Contract adjustment
  • Document Preparation

Timeline

Contracts Administrator

Limbach Facility Services
12.2022 - Current

Senior Branch Office Administrator

Edward Jones
02.2015 - 05.2022

Licensed Esthetician

Massage Envy
08.2013 - 02.2015

Detention Deputy

Polk County Sheriff's Office
11.2006 - 06.2011

High School Diploma -

George Jenkins High School

Some College (No Degree) - Criminal Justice

Polk State College

Similar Profiles

CREATE PROFILE
Dana Reed