DANA M. SCHIAVONE
North Tonawanda,NY
Summary
Empathetic, personable, and motivated Registered Nurse (RN) with exceptional customer service skills committed to providing quality patient care. Strong foundation of ethics and morals exhibiting leadership skills and experience. Recognized for building relationships with staff, clients, and their families. Detail orientated with proven multi-tasking skills capable of working proficiently in diverse situations and where cultural appreciation is of great importance.
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse
Mercy Hospital
Buffalo, NY
03.2021 - Current
- Worked on 40 bed unit with telemetry, neurological, and medical/surgical patients
- Assumed role of charge nurse on instances where assigned staff was absent
- Developed rapport with patients and family members
- Proficient in administering subcutaneous, intravenous, and intramuscular injections
- Responsible for precepting new nurses and educating them on Mercy Hospital’s policies, procedures, and patient approach.
- Achievement: Presented with an “Angel of Mercy” award in 2019 for providing high quality patient care.
- Devised ways to decrease the incidence of pressure injuries by implementing seat cushions based on nursing research and evidence-based practice.
- Utilized safe to move equipment to assist client in mobilization
- Led patient care initiatives to improve overall treatment protocols and outcomes.
- Streamlined medication administration processes, ensuring accuracy and compliance with safety standards.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Website Optimization Consultant
Mainstreethost
Amherst, NY
08.2010 - 11.2019
- Collaborated with team in developing methods to increase clients’ return on investment
- Delegated research to optimization specialists
- Trained coordinators on effective organizational strategies and telephone communication tactics
- Developed rapport with 250 clients as their primary point of contact
- Effectively managed and coordinated internet marketing campaigns for 250+ small businesses
- Reevaluated current strategies and made applicable changes when ineffectiveness noted
- • Restructured and adjusted the design of web pages resulting in increased conversion rates
Education
Bachelor of Science - Nursing, BSN
Daemen College
Buffalo, NY12-2023
Associate of Science - Nursing, ASN
SUNY Erie
Buffalo12-2020
Bachelor of Science - Sociology
Buffalo State College
Buffalo, NY05-2010
Skills
- Team Collaboration
- Mentor/Preceptor
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- ACLS Certified
- Management Skills
- Computer Proficiency
- Cultural Competency
- Medication and IV administration
- Direct patient care
- Patient assessments
Websites
Accomplishments
Received the Angel of Mercy award and WNY Staff Nurse of the Year
Certification
- BLS/ACLS Certified – American Heart Association
- RN License - New York State Board of Nursing
- Angel of Mercy Award – Mercy Hospital
Timeline
Registered Nurse
Mercy Hospital
03.2021 - Current
Website Optimization Consultant
Mainstreethost
08.2010 - 11.2019
Bachelor of Science - Nursing, BSN
Daemen College
Associate of Science - Nursing, ASN
SUNY Erie
Bachelor of Science - Sociology
Buffalo State College
AWARDS, LICENSES, COMMUNITY INVOLVEMENT
Dodge Elementary School, Volunteer, Compere, Mentor/Companion of children, Ride for Roswell – Assisted Participants
Angel of Mercy Award
Recognized during preceptorship by family who made a donation on my behalf.