Danashia Barnett
Philadelphia,PA
Summary
Dedicated Direct Support Professional with extensive experience in compassionate caregiving and client support. Proficient in medication administration and conflict resolution, ensuring enhanced client wellness and satisfaction. Demonstrated ability to manage high-stress situations effectively and foster customer loyalty.
Overview
3
3
years of professional experience
Work History
Bora Home Care
Home Health Aid
Philadelphia, PA
06.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Direct Support Professional
Supportive Concepts
Reading, PA
02.2023 - 09.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Developed individualized support plans tailored to client needs and preferences.
- Assisted individuals with daily living activities to promote independence and personal growth.
Customer Service Representative
Wawa
Philadelphia, PA
12.2022 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Dobbins Technical High School
Philadelphia, PASkills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Dependable and responsible
- Problem-solving
Timeline
Bora Home Care
Home Health Aid
06.2025 - Current
Direct Support Professional
Supportive Concepts
02.2023 - 09.2024
Customer Service Representative
Wawa
12.2022 - 06.2023
High School Diploma -
Dobbins Technical High School
Skills
- Medication Administration