Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Louis Bentley

Summary

Results-driven Credit Analyst with 7+ years of experience identifying, assessing, and mitigating credit risk across banking and financial services. Expert in dissecting financial data to uncover risk patterns, forecast exposure, and guide strategic lending decisions. Known for implementing proactive risk controls and process enhancements that reduce delinquency rates and strengthen portfolio performance. Adept at fraud detection, collections strategy, and cross-functional collaboration to protect assets and drive compliance. Passionate about turning complex data into clear, actionable insights that safeguard financial health and fuel growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Credit Analyst

DLT Solutions, LLC
11.2019 - Current
  • Conduct in-depth financial analysis to evaluate creditworthiness and establish appropriate credit limits for commercial clients.
  • Partner with sales and management to balance revenue opportunities with risk exposure.
  • Maintain and update credit policies; introduced process improvements that reduced review time by X%.
  • Perform periodic reviews of customer accounts, preparing reports and recommendations for senior management.
  • Managed monthly trade reporting to credit agencies, ensuring compliance and accuracy.

Collections Specialist

DLT Solutions, LLC
07.2017 - 11.2019
  • Managed collections for accounts totaling $X, reducing overdue balances by X% within one year.
  • Averaged 45+ daily customer interactions to verify payment status and resolve invoice issues.
  • Collaborated with sales and order management to address escalated disputes and maintain client relationships.

Member Service Representative

Navy Federal Credit Union
01.2016 - 07.2017
  • Provided financial counseling to members, resolving account discrepancies and ensuring compliance with federal regulations.
  • Delivered first-call resolution for account and loan inquiries, improving member satisfaction.
  • Identified cross-selling opportunities to increase product adoption.

Fraud Prevention Specialist

CitiBank
05.2015 - 01.2016
  • Investigated suspicious credit card transactions, reducing fraud losses through early detection.
  • Built trust with clients while enforcing fraud prevention measures.
  • Consistently exceeded team performance goals for fraud resolution.

Education

MountWest Community College
01.2012

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Millbrook High School
01.2011

Skills

  • Credit Risk Analysis
  • High risk account reviews
  • Financial Statement Analysis
  • Collections & Accounts Receivable Management
  • Fraud Detection & Prevention
  • Process Improvement & Policy Development
  • Customer Relationship Management
  • Tools: MS Excel (advanced), Credit Reporting Systems, [Add SAP/Oracle/other tools]
  • Underwriting
  • Credit policy development
  • Term negotiation

Certification

NACM Financial Statement Analysis Certification

Awards

Power of One Award, DLT Solutions – Recognized for simultaneously managing the largest collections portfolio while covering credit analyst duties., Assistant Organizer, TBM Inc. – Community service and mentorship organization.

Timeline

Credit Analyst

DLT Solutions, LLC
11.2019 - Current

Collections Specialist

DLT Solutions, LLC
07.2017 - 11.2019

Member Service Representative

Navy Federal Credit Union
01.2016 - 07.2017

Fraud Prevention Specialist

CitiBank
05.2015 - 01.2016

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Millbrook High School

MountWest Community College

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Louis Bentley