Danashia LeBeauf
Ama,LA
Summary
Successful in customer service with 7 years of experiences. Assessed strengths and weaknesses to reach goals. Skilled team player with strong background in customer service environments. Works well independently and with others to handle assignments and always ready to go beyond basics assignments. Quick learner with good listening skills. Hardworking and very reliable. I focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production Technician in GI5 Unit/Shift Leader
Zachry Group
Luling, LA
01.2022 - Current
- Engaged in training with Bayer operators.
- Following all safety procedures, including Personal Protection Equipment
- Observation of Standard Operating Procedures inside GI5 with Bayer Team
- Take samplings from Crystallizers and Centrifuges and test in Lab, ensuring quality product
- Input all data into SAP
- Obtaining Delta-V Board Experience, overview of unit alarms, and changing of set-points
- Analyze malfunctions and call E & I for repairs if necessary
- Working in a Team-effort with Bayer D shift and Zachry to obtain necessary training for mobility into a Bayer Operator position with the support of my Superiors
- Responsible for loading, tracking, data entry in SAP and analysis of Glyphosate Intermediate Cake. Prepare and cross-reference loading paperwork for shipment out of the Port of New Orleans
- Developed organizational protocol for my unit & follow all safety procedures.
- Collection of chemical compound samples and delivery to Bayer Lab for testing.
- Installation of safety retrieval devices during Bayer Turn-a-round schedules.
- Engage in teamwork and positive working relations between Zachry and Bayer to make sure to meet customer orders.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Ensured that all materials used met required standards before use in production operations.
- Communicated regularly with team members regarding progress and updates on tasks assigned.
- Resolved any customer complaints or inquiries related to product quality or performance.
- Worked closely with management staff in developing strategies for improving productivity levels.
Lead
Fairgrounds OTB
Luling
10.2018 - Current
- 1
- Maintaining the Vault
- Making sure the vault is balanced throughout the shift. 2
- Supervising staff, monitoring gaming areas, ensuring that gaming rules are followed and monitoring compliance with regulatory requirements. 3
- I have strong customer service skills
- Because this is a role where you'll be overseeing people, you will also need good management, interpersonal and communication skills. 4
- Helping with Video Poker/Mutuel Side
- Maintaining that all machines are working properly
- Also writing up video poker machines or tote machines when needed. 5
- Ordering supplies needed, like Coke orders, A&L, Crescent Crown and Sysco. 6
- Helping with the end of the month inventory and also coding invoices. 7
- Be able to deal with problems without calling the manager so much for help and going back in notes from training to help me out most of the time. 8
- With Covid-19 : making sure employees and myself are following guidelines and also making sure that every guest is in compliance with guidelines.
Food Manager
McDonalds
Luling
05.2013 - 09.2018
- 1
- Managing The Restaurant Staff
- Employee management is one of the most important duties of a food service manager
- It's my duty to see where there is a need for more resources in the restaurant
- And as per the requirement, then starts looking for potential restaurant staff to get on board. 2
- Managing Inventory, Ordering Supplies, And Checking Equipment Regularly
- The responsibility of the food service manager manage inventory rather well, to ensure that the kitchen never runs out of an important stock on a busy hour of the day
- I also ensure that no item is over purchased that has the potential of generating unnecessary kitchen waste, which will increase the overall expense of the restaurant exponentially
- An efficient food service manager should keep a keen eye on the beginning and the closing inventory that will help understand if any misappropriation is happening. 3
- Ensuring That Food Safety Standards And Regulations Are Maintained
- In order to ensure that your restaurant business goes on unhindered, it becomes more than imperative for you to check if all your restaurant staff is following the food and safety regulations laid down by the food authority of the country
- Not following the food safety guidelines can not only land the business in legal trouble. 4
- Maintaining The Customer Service Standards
- From welcoming the customers and getting them their desired tables, seamless order taking, serving them within the expected time, and not making them wait for enough for generating the bills, the food service manager should ensure end-to-end customer satisfaction
- Once you have satisfied your customers only then you can expect to see them back at your restaurant.
Education
High School Diploma -
Hahnville High School
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Leadership
- Management skills
- Problem-solving
- Time management
- Teamwork
- Creative thinking
- Testing and Troubleshooting
- Materials Handling
- Data Entry
- Quality Control
- Materials Loading
- Quality Assurance
- Safety Monitoring
- Hazardous Materials Handling
Certification
- Hole/Fire Watch Experience
Timeline
Production Technician in GI5 Unit/Shift Leader
Zachry Group
01.2022 - Current
Lead
Fairgrounds OTB
10.2018 - Current
Food Manager
McDonalds
05.2013 - 09.2018
High School Diploma -
Hahnville High School