Danasia Coleman

Monitors access control and deters internal and external threats to personnel, property, and assets, and manages physical crises when they occur. Greeting customers, issuing badge control, answering telephones, and responding to emails. Maintaining professionalism, sterilizing work area, reporting, and conducting vision tours.

Assisted customers, checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Informed customers of current store promotions to encourage additional sales purchases. Increased sales and customer satisfaction through personalized service.

Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes. Greeted clients, showed apartments to prospective tenants. Answered calls, responded to requests, and scheduled appointments for property showings. Distributed and followed up on tenant renewal notices. Helped clients find leases to suit needs, such as handicapped access, pet-friendly locations, and one-story configurations.

Greeted and directed visitors, answered and transferred calls and emails, managed the front desk. Assured cleanliness. Sorted, filed, and handled paperwork. Maintained professionalism and confidentiality. Conducted appointment scheduling. Provided information to callers. Assisted with administrative tasks. Answered guests' questions and concerns.

Coffee preparation in a timely manner, trained as a barista on both manual and semi-automatic espresso machines; experience in drink sequencing, cup notation, milk steaming, espresso dosing and grinding, as well as coffee history. Cashiering: Experience working on Microsoft POS and completing cafe sales successfully. Customer service: Worked regularly, providing service to blind and deaf customers.

Learned about sound cultural awareness of the environment and their communities. Controlled the POS system. Handled cash, debit, and credit transactions while promoting sales and credit cards. Assisted customers in finding their clothing needs. Restocked and replenished the floor to maintain full displays. Participate in team projects. Strong team-building and communication skills. Environmental literacy. Customer Service training.