Danaysha Henry
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
5
5
years of professional experience
Work History
Clerk, NC
LA County Registrar
Norwalk, CA
08.2023 - 02.2024
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Mail Handler
United States Postal Service
Los Angeles, CA
07.2020 - 08.2023
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Inspected parcels for any damages prior to delivering them to customers.
- Operated various machines such as scales, pallet jacks, forklifts.
- Labeled containers with proper destination addresses for efficient distribution.
- Identified inconsistencies between address labels and delivery locations.
Assistant Store Manager
New York and Company
Culver City, CA
11.2018 - 07.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Education
High School Diploma -
King Drew Medical Magnet High School
Los Angeles, CA06-2012
Skills
- Customer Satisfaction
- Database Entry
- Verbal And Writing Communication
- Cash Management
Timeline
Clerk, NC
LA County Registrar
08.2023 - 02.2024
Mail Handler
United States Postal Service
07.2020 - 08.2023
Assistant Store Manager
New York and Company
11.2018 - 07.2020
High School Diploma -
King Drew Medical Magnet High School