Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Da'Naysha Thomas

Jersey City,NJ

Summary

Experienced Assistant General Manager with a versatile skill set and a proven track record of successfully overseeing daily restaurant operations. Known for making decisive decisions and solving problems analytically, excels in managing teams to meet stringent objectives. Demonstrates personable and collaborative demeanor through polished communication skills and ability to effectively resolve challenges using team feedback.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Starbucks
08.2023 - Current
  • Assisted in overseeing daily operations of company, including managing staff of 30+ people, coordinating schedules, and ensuring efficient workflow
  • Ensuring customer satisfaction and product quality
  • Read and understand financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives

Cashier/Cook

BOWLER CITY
03.2023 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Photographer Associate

The RealReal
08.2022 - 12.2022
  • Style and shoot clothing on both women and men mannequins
  • Reach quota of 150+ items per day
  • Ensure product is handled to highest quality standards

Infant Assistant Teacher

Smart Start Academy
05.2022 - 07.2022
  • Supervise, educate, and inspire 12+ children every day.
  • Maintain feeding schedule with bottles and solids.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Completed daily reports, meal count sheets, and attendance logs.

Amazon Delivery Associate

Amazon
03.2021 - 12.2021
  • Maintained ongoing communication
  • Operated warehouse equipment, including pallet jack and Gaylords
  • Delivered products in a timely and courteous manner
  • Consistently completed on-time deliveries.

Assistant Manager

White Castle
03.2020 - 01.2021
  • Taking customer orders and preparing food and ensuring that restaurant is clean and meets health and safety standards.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Cashier

Uptown Pizzeria
05.2019 - 08.2019
  • Ring up sales and bag items
  • Collecting payment and giving appropriate change
  • Counting contents of cash register drawer and maintaining receipts
  • Operated cash register[s].

Junior Counselor

Boys and Girls Club
07.2018 - 08.2018
  • Create and supervise camp activities
  • Ensure safety of camp attendees
  • Communicate with peers and parents.

Education

High school diploma -

Henry Snyder High School
Jersey City, NJ
06.2020

Skills

  • Customer Service
  • Warehouse Experience
  • Customer support
  • Assistant Manager Experience
  • Early Childhood Education
  • Customer service
  • Classroom Management
  • Toddler Care
  • Team leadership strength
  • Operations Management
  • Business Development
  • Workflow Coordination
  • Employee Scheduling
  • Food safety and sanitation

Certification

ServSafe, 06/01/24, 06/01/27

Timeline

Assistant General Manager

Starbucks
08.2023 - Current

Cashier/Cook

BOWLER CITY
03.2023 - 05.2023

Photographer Associate

The RealReal
08.2022 - 12.2022

Infant Assistant Teacher

Smart Start Academy
05.2022 - 07.2022

Amazon Delivery Associate

Amazon
03.2021 - 12.2021

Assistant Manager

White Castle
03.2020 - 01.2021

Cashier

Uptown Pizzeria
05.2019 - 08.2019

Junior Counselor

Boys and Girls Club
07.2018 - 08.2018

High school diploma -

Henry Snyder High School

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Da'Naysha Thomas