Dandi De Bella
Portland,OR
Summary
Dedicated and adaptable Social Worker with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Community Event Organizer
Nomenus
09.2020 - Current
- Coordinated community gatherings for Queer and Transgender groups, fostering inclusivity and support
- Coordinated disability accommodations and access needs for event attendees, ensuring equitable participation
- Facilitated community access needs check-ins, enhancing overall event accessibility and engagement
- Promote harm reduction practices for events
- Facilitate grief, emotional support, and trauma processing circles
Intern- Behavioral Health Call Center
Multnomah County
Portland, OR
08.2025 - 06.2026
- Triaged crises by answering calls from individuals in psychological or psychiatric distress and from concerned family members and community partners, facilitating immediate support.
- Formulated suicide and self-harm risk assessments, evaluated for involuntary hold criteria, and applied immediate, trauma-informed de-escalation strategies.
- Coordinated mobile crisis team dispatch, ensuring rapid response to critical incidents.
- Assessed needs and connected callers with outpatient treatment, substance use disorder services, and emergency shelters across the county
- Recorded interactions, completed charting, and navigated Electronic Health Record (EHR) systems in compliance with confidentiality and HIPAA regulations
- Collaborated on DEI related committee work, including looking at policy and equity-related concerns in the call center
- Created a researched Clinical Brief to support and illustrate the need for hate speech-related policy at the call center.
Intern- Adult Protective Services
Multnomah County
Portland, OR
09.2023 - 06.2024
- Attended a variety of DEI, and clinical learning workshops
- Co-created DEI outings for the department
- Facilitated processing space for clients to explore and address personal challenges
- Utilized dynamic multiple documentation systems
- Conducted review of clinical notes
- Assessed clinical notes and completed death review reports, ensuring thorough documentation for county SPMI clients
- Addressed bias and emotional complexity of working with SPMI clients
- Maintained and updated tracking system for Death Review work, enhancing accuracy and accessibility of case information
Administrative Assistant
UCSF Citywide
09.2022 - 08.2023
- Ordered supplies and food for office and building events, supporting successful execution of programs.
- Assisted in planning and coordinating building events, including memorial services, holiday meals, and celebrations, fostering community engagement.
- Organized office supplies and maintained inventory for efficient operations.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records for efficient access.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Shopped for, organized, and staffed the program's food bank
- Participated in de-escalation and substance use training sessions to enhance conflict resolution skills.
Practice Coordinator
UCSF Medical Center
03.2016 - 09.2022
- Managed new patient intake, assigned providers, and explained first-appointment procedures to patients in understandable terms.
- Floated among fourteen Oncology Specialties, seamlessly assuming responsibilities during staff absences to ensure continuity of care.
- Managed CRM messages, telephone encounters, and electronic in-baskets in UCSF APeX platform to streamline patient interactions.
- Facilitated communication between patients, nursing staff, and physicians, enhancing clinic operations and patient experience.
- Verified insurance coverage, secured pre-authorizations, and processed co-pays.
- Attended education training in multiple departments on surgical specialties and ongoing research.
- Utilized EPIC systems and electronic records to perform job duties per HIPAA laws.
Committee Member
UCSF LBGT Committee
08.2018 - 06.2019
- Contributed to discussions on policy changes to enhance support for the LGBTQ+ community. on policy changes affecting the LGBTQ+ community.
- Provided feedback on proposals to strengthen LGBTQ+ health and safety resources. on proposals related to LGBTQ+ health and safety resources.
- Guided policy decisions on program implementation and budget allocations.
Administrative Worker- Temporary Work
MGA
San Francisco, California
08.2015 - 03.2016
- Executed front desk administrative duties at Hematology Oncology practice, facilitating patient flow and enhancing office operations
- Verified and processed patient information for appointments, ensuring accuracy and improving patient experience
- Covered Practice Coordinator role in Genitourinary Oncology, maintaining continuity of operations and supporting team functions
Education
Master's of Social work - Clinical Social Work
Portland State University
Portland, OR06-2026
Bachelors of Arts - International Studies and French and Francophone studies
Humboldt State University
Arcata, CA01-2014
Skills
- Crisis intervention
- Crisis management
- Trauma-informed care
- Risk assessment
- Verbal De-escalation techniques
- Electronic health records
- Documentation management
- Policy analysis
- DEI initiatives
- Community engagement
- Patient advocacy
- Adaptability
- Teamwork and collaboration
Timeline
Intern- Behavioral Health Call Center
Multnomah County
08.2025 - 06.2026
Intern- Adult Protective Services
Multnomah County
09.2023 - 06.2024
Administrative Assistant
UCSF Citywide
09.2022 - 08.2023
Community Event Organizer
Nomenus
09.2020 - Current
Committee Member
UCSF LBGT Committee
08.2018 - 06.2019
Practice Coordinator
UCSF Medical Center
03.2016 - 09.2022
Administrative Worker- Temporary Work
MGA
08.2015 - 03.2016
Master's of Social work - Clinical Social Work
Portland State University
Bachelors of Arts - International Studies and French and Francophone studies
Humboldt State University