Results-driven optimization professional with deep experience in A/B testing, conversion optimization, and stakeholder alignment. Led web and in-product testing programs and known for cross-functional collaboration that increased testing velocity
Overview
1
1
Certification
12
12
years of professional experience
Work History
CRO Program Lead
TransUnion
Chicago, IL
01.2025 - Current
Lead CRO practice, driving cross-channel web and in-product experimentation, analysis and user insights
Collaborated with internal stakeholders and external partners to increase testing velocity by 25% through UX and optimization strategies, test prioritization frameworks, and A/B testing roadmaps.
Spearheaded development of AI-driven library for testing insights, enhancing data analysis and facilitating bi-weekly CRO knowledge sharing.
Coordinated project plans, timelines, and dependencies among product and technology partners to ensure alignment and timely execution.
Digital Optimization Specialist
TransUnion
Chicago, IL
12.2019 - 12.2024
Developed and executed comprehensive test plans, defining hypotheses and success metrics to inform decision-making
Identified optimization opportunities, enhancing campaign performance through targeted strategies
Enhanced user experience by translating data into actionable insights and delivering concise test summaries for executive leadership
UI & UX Developer
Performics
Chicago, IL
02.2015 - 11.2019
Worked with clients including Southwest Airlines, United Healthcare, and Verizon Wireless to deliver tailored UI/UX solutions
Designed and implemented data-driven solutions that improved conversion rates and optimized page performance
Collaborated with internal stakeholders, account managers, and analysts to ensure project goals met business objectives, timelines, and budgets