Summary
Overview
Work History
Education
Skills
Timeline
background-images

D'Andre Harris

South Beloit,IL

Summary

Dynamic Operations Manager with a proven track record at Hyatt Hotels & Resorts, excelling in product restocking and inventory management. Skilled in pallet jack operation and fostering team collaboration, I enhanced operational efficiency and improved customer satisfaction through effective communication and streamlined processes. Committed to maintaining high standards and achieving excellence.

Overview

32
32
years of professional experience

Work History

Overnight Stocker

Walmart
05.2025 - Current
  • Stocked shelves efficiently to ensure product availability and organization.
  • Assisted in unloading shipments and sorting inventory for easy access.
  • Maintained cleanliness and safety standards in stock areas.
  • Collaborated with team members to optimize stocking processes.
  • Learned proper use of equipment for material handling and storage.
  • Monitored inventory levels to assist in restocking activities.
  • Adapted quickly to changing priorities during busy overnight shifts.
  • Provided support in locating merchandise for customer inquiries.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Supervisor

White Glove Corporation
10.2010 - Current
  • Supervised daily operations to ensure compliance with quality standards and safety protocols.
  • Trained staff on efficient workflow practices, enhancing team productivity and morale.
  • Monitored inventory levels, coordinating restocking efforts to maintain operational efficiency.
  • Implemented process improvements that streamlined workflows and reduced downtime across departments.
  • Conducted performance evaluations, providing constructive feedback to promote employee development.
  • Resolved operational issues swiftly, minimizing disruptions and maintaining service continuity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Operations Manager

Hyatt Hotels & Resorts
12.1993 - 09.2006
  • Stocked shelves efficiently to ensure product availability and organization.
  • Assisted in unloading shipments and sorting inventory for easy access.
  • Maintained cleanliness and safety standards in stock areas.
  • Collaborated with team members to optimize stocking processes.
  • Learned proper use of equipment for material handling and storage.
  • Monitored inventory levels to assist in restocking activities.
  • Adapted quickly to changing priorities during busy overnight shifts.
  • Provided support in locating merchandise for customer inquiries.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Executive Housekeeper

Comfort Inn & Suites
03.2008 - 07.2010
  • Supervised housekeeping staff, ensuring adherence to cleanliness standards and operational procedures.
  • Developed training programs for new team members, enhancing service quality and operational efficiency.
  • Implemented inventory management systems for cleaning supplies, optimizing resource allocation and reducing waste.
  • Conducted regular inspections of guest rooms and common areas, maintaining high satisfaction levels among guests.
  • Established effective communication channels among staff, promoting teamwork and improving workflow efficiency.
  • Analyzed feedback from guests to identify areas for improvement in housekeeping services, driving continuous enhancement efforts.
  • Managed scheduling of housekeeping staff shifts, ensuring adequate coverage during peak occupancy periods.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
  • Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Collaborated with hotel management to address guest concerns, improving overall guest experience and retention rates.
  • Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
  • Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
  • Maintained accurate records of room status information, enabling efficient room assignment processes during peak occupancy periods.
  • Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
  • Streamlined weekly cleaning schedule for Number employees.
  • Improved employee retention rates through effective communication, feedback mechanisms, and recognition programs.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Implemented innovative solutions for common housekeeping challenges, resulting in increased efficiency and reduced operational costs.
  • Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
  • Continuously updated knowledge of industry trends and best practices to ensure the hotel''s housekeeping services remained competitive in the market.
  • Kept building entryway glass clean and polished for professional presentation.

Education

Bachelor of Arts - Elementary Education

Alabama A&M University
Normal, AL

High School Diploma - General Studies

St. Rita H.S
Chicago, IL
05.1989

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking

Timeline

Overnight Stocker

Walmart
05.2025 - Current

Supervisor

White Glove Corporation
10.2010 - Current

Executive Housekeeper

Comfort Inn & Suites
03.2008 - 07.2010

Operations Manager

Hyatt Hotels & Resorts
12.1993 - 09.2006

Bachelor of Arts - Elementary Education

Alabama A&M University

High School Diploma - General Studies

St. Rita H.S

Similar Profiles

CREATE PROFILE
D'Andre Harris