D’Andre Matthias
Baltimore,MD
Summary
Experienced HVAC Service Technician with a successful record at Supreme Service Today. Enhances system longevity through preventive maintenance and efficient troubleshooting. Proficient in installation and refrigeration recovery. Provides exceptional customer service, ensuring high satisfaction and system reliability. Combines technical expertise with interpersonal abilities to consistently exceed expectations. Adheres to a 55-word limit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
Supreme Service Today
06.2023 - Current
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
HVAC Apprentice/Helper
Comfort Systems Inc.
04.2021 - 06.2023
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Installed components to improve HVAC system performance.
- Maintained environmental conditions by rebuilding and replacing faulty components.
Relief Manager
Public Storage
07.2018 - 04.2021
- Customer Service/Money Handling/Facility Maintenance
- Ensured a clean and well-organized store environment for an improved shopping experience.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
Education
The Heating & Air Conditioning Contractors Apprentice Program -
The Heating & Air Conditioning Contractors Apprent
10.2024
HVAC Graduate - Intro To HVAC/R
North American Trade School
06-2021
General Studies - Computer Science
Coppin State University
01.2020
Maryland High School Diploma -
Coppin Academy High School
Baltimore, MD01.2018
Skills
- Preventive Maintenance
- Installation
- Brazing and Soldering
- Refrigeration Recovery
- System Charging
- Sheet Metal
- Hand and Power Tool Usage
- Schematic Reading
- Blueprint Reading
- EPA Certification
- Thermostat Installation
- HVAC System Troubleshooting
Certification
- OSHA 10, 01/01/23
- EPA 608, 01/01/22
- Maryland HVAC Apprentice License, 01/01/21, 01/01/25
References
Available Upon Request
Timeline
HVAC Service Technician
Supreme Service Today
06.2023 - Current
HVAC Apprentice/Helper
Comfort Systems Inc.
04.2021 - 06.2023
Relief Manager
Public Storage
07.2018 - 04.2021
General Studies - Computer Science
Coppin State University
Maryland High School Diploma -
Coppin Academy High School
- OSHA 10, 01/01/23
- EPA 608, 01/01/22
- Maryland HVAC Apprentice License, 01/01/21, 01/01/25
The Heating & Air Conditioning Contractors Apprentice Program -
The Heating & Air Conditioning Contractors Apprent
HVAC Graduate - Intro To HVAC/R
North American Trade School
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