D'Andre Pockhai
Loxahatchee Groves,FL
Summary
Reliable Bagger bringing 2 years of positive retail experience. Accustomed to arranging and bagging guest purchases to protect fragile items and maximize convenience. Applies critical thinking and merchandising knowledge to assist with stocking and inventory tasks. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Bagging Associate
Winn Dixie Supermarket
Loxahatchee Groves, FL
02.2022 - 09.2023
- Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
- Collected shopping carts from parking lot and returned to store.
- Followed standard operating procedures for quality assurance purposes.
- Demonstrated product expertise and directed guests to product locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Assisted customers with shipping inquiries.
- Greeted customers to build rapport and increase customer satisfaction.
- Ensured that all materials were handled safely, with no damage caused during the bagging process.
- Assisted with organization and cleaning to maintain tidy store appearance.
- Illustrated solid work ethic and commitment through consistent attendance.
- Verified customers' orders against invoices to ensure accuracy.
- Cleaned and maintained work area according to safety regulations.
- Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
- Bagged customer items in alignment with industry best practices.
- Trained new employees on proper operation of packaging equipment.
- Loaded and unloaded items from machines, carts and dollies.
- Checked expiration dates on products prior to bagging.
- Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
- Cleaned containers, supplies or work areas using cleaning solutions.
- Accomplished production goals by working with speed and accuracy.
- Returned unwanted merchandise to appropriate store shelves.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Answered customer questions regarding products and store services.
- Transported packages to customers' vehicles.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Communicated effectively with other team members regarding job expectations and performance standards.
- Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
- Maintained schedule of class assignments to meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
Education
Seminole Ridge Community High School
Loxahatchee, FL05-2025
Skills
- Box and Carton Assembly
- Flexible Schedule
- Heavy Lifting
- Customer Service-Oriented
- Bagging and Packaging
- Punctual and Dependable
- Cart Collection
- Team Contribution
- Customer Service
- Guest Communication
- Cart Retrieval Machine Operation
- Item Replenishment
- Store Organization
- Teamwork and Collaboration
- Clear Communication
- Safety Protocols
- Workspace Organization
- Bar Code Scanning
- Customer Communication
- Shelf Stocking
- Inventory Restocking
- Product Expertise
- Cleaning and Organization
- Order Fulfillment
- Workplace Safety
- Strong Work Ethic
- Store Cleaning
- Guest Assistance
- Customer Assistance
- Guest Service
- Product Merchandising
- Effective Multitasking
- Performance Improvement
- Price Verification
- Personable Guest Service
- Trash Collection
Timeline
Bagging Associate
Winn Dixie Supermarket
02.2022 - 09.2023
Seminole Ridge Community High School