D'Andrea Broussard
Houston,TX
Summary
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Millenium Physicians Group Oncology/Hematology
09.2024 - 06.2025
- Conduct vitals, scheduling, check-in/check-out, and insurance verifications.
- Proficient in EClinicals, IKnowMed and NextGen software systems.
- Manage phone etiquette, lab orders, referrals, and medical terminology.
- Demonstrate strong time management, organization, communication, and attention to detail.
- Provide excellent customer service and handle high-pressure situations while prioritizing tasks.
- collected co-pays and payments.
Medical Receptionist
Basile Care Center
10.2018 - 08.2024
- Verified patient insurance information and collected co-pays and payments.
- Managed and updated electronic medical records (EMR) including patient demographics and medical history.
- Assisted with coordinating patient referrals to specialists and other healthcare facilities.
- Provided support to nurses and patients, ensuring smooth office operations.
- Maintained medical supplies, equipment, and handled data entry tasks.
- Conducted COVID testing and ensured compliance with company policies and HIPAA standards.
- Certified in CPR, skilled in medical billing and customer service.
Direct Service Worker
Truth Faith 2 LLC
05.2015 - 08.2024
- Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
- Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
- Maintained clean, safe, and well-organized patient environment.
- Provided hands-on support to individuals who who need assistance with daily living activities due to age,illness,or disability.
Education
High School Diploma
Saint Gregory High School
Chicago Heights, IL08-2017
Skills
- Multitasking and organization
- Patient Care
- Customer Service
- Computer skills
- Problem-solving
- HIPAA regulations
- Time Management
- Medical Billing
Certification
- PT - Phlebotomy Technician
Timeline
Medical Office Assistant
Millenium Physicians Group Oncology/Hematology
09.2024 - 06.2025
Medical Receptionist
Basile Care Center
10.2018 - 08.2024
Direct Service Worker
Truth Faith 2 LLC
05.2015 - 08.2024
High School Diploma
Saint Gregory High School
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