D’Andrea M. Harris
Houston
Summary
Professional with comprehensive experience in legal support, adept at managing complex caseloads, legal research, and document preparation. Known for strong collaboration within teams and delivering high-impact results. Skilled in legal drafting, case management, and client communication. Reliable, adaptable to changing needs, and consistently prioritizes effective outcomes.
Overview
10
10
years of professional experience
Work History
Senior Paralegal and Medical Records Specialist
Parafinczuk Wolf Law Firm
04.2022 - Current
- Trained new employees on company policies and legal standards.
- Assisted attorneys in preparing for trials, leading to successful outcomes and client satisfaction.
- Maintained up-to-date knowledge of legal developments by participating in continuing education programs and industry events.
- Streamlined the process of obtaining critical information from opposing counsel through effective negotiation techniques.
- Collaborated with cross-functional teams for effective case management and resolution.
- Oversaw 5 paralegal staff focused on product liability civil litigation law.
- Improved client relationships through clear communication and prompt response to inquiries.
- Enhanced case efficiency by streamlining legal research and document management processes.
- Ensured compliance with court deadlines by closely monitoring schedules and assigning tasks accordingly.
- Coordinated firm cases in easy-to-review format by using Microsoft Excel spreadsheets.
- Managed complex legal projects, ensuring timely completion within budget constraints.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Medical Records Specialist/Paralegal
Pulaski Kherker Law Firm
02.2020 - Current
- Resolve medical record deficiencies that prevent requested records from being obtained from medical service providers
- Order and review plaintiff medical records for qualifying implants and injuries
- Draft short form complaints for hernia mesh case filings
- Draft client contact letters for unresponsive claimants
- Draft and serve discovery for litigation
- Draft and serve defense deficiency response letters
- Resolve dual representation issues and fee splits between firms
- Create and edit plaintiff profile forms after case is filed
- Review completed claimant files for rejection or attorney review
- Draft specimen preservation requests
- Review client injury certifications for settlement process
- Compile case expenses for settlement process
Mass Tort Team Lead
D. Miller & Associates, PLLC.
04.2018 - 01.2020
- Headed the signing and intake process for one the firm’s largest, most publicized, and most lucrative docket, USC Sexual Abuse regarding Drs
- Tyndall and Kelly
- Compiled historical data for Partners’ monthly investment and overall tort budgets to accurately forecast the Intake Specialist’s case load for each month and the department’s overall signing goal for each month
- Cured records deficiencies to expedite the records retrieval and claim evaluation process
- Monthly financial reporting and invoicing for the Mass Tort department, including full cycle accounts payable
- Assigned leads to Agents and compiled calling data for team metric analyzation
- Identified system & process gaps to drive department improvements
- Supported the implementation of company programs, procedures, and practices
- Provided coaching, direction, and leadership to support to employees in order to achieve department, company and customer results
- Created system portal access for investment partners to track the status of leads that are received under their Marketing Source
- Set up new GUIDs for investment partners to get involved with new torts and case load diversification
- Database set up and maintenance for investment partners’ contact information and tort qualifications for the team
- Retainer agreement drafting and document control
- Managing dynamic shared calendars, correspondence and distribution lists for the Mass Tort department
- Maintaining a high level of detail, discretion and confidentiality
- Heavy outbound calls, inbound calls and data entry
- Point of contact for all customer service escalations that requires immediate resolution from Intake Specialists, investors and clients
Case Manager
US Legal Support
02.2015 - 04.2018
- Adhered to HIPAA privacy laws to protect the patient's gathered Protected Health Information
- Scheduled vendors/couriers/notaries for record custodians, as needed
- Assembled and submitted legal demand packets, per facility protocol
- Processed custodian invoice payments
- Maintained a 12-day turnaround time, from submitted request to received records
- Utilized various research tools to verify information given at depositions and extracted from personal records
- Trained new call center associates and Case Managers, in accordance with company procedures
Education
Bachelor of Business Administration And Management - Management
University of Houston Downtown
Houston, TX12-2024
Associate’s degree - Applied Science
FLORIDA STATE COLLEGE AT JACKSONVILLE
JACKSONVILLE, FL12-2013
Skills
- 70 WPM
- Meta Records 8 (MR8)
- Muse/ Litbase
- Ankura
- File Vine
- Quickbooks
- Microsoft Office Suite Proificiency
- Needles Case Management
- Captorra Case Management
- Notary public certification
- Attorney support
- Project management
Timeline
Senior Paralegal and Medical Records Specialist
Parafinczuk Wolf Law Firm
04.2022 - Current
Medical Records Specialist/Paralegal
Pulaski Kherker Law Firm
02.2020 - Current
Mass Tort Team Lead
D. Miller & Associates, PLLC.
04.2018 - 01.2020
Case Manager
US Legal Support
02.2015 - 04.2018
Bachelor of Business Administration And Management - Management
University of Houston Downtown
Associate’s degree - Applied Science
FLORIDA STATE COLLEGE AT JACKSONVILLE
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