D'andria Thompson
Rock Hill,SC
Summary
I am a diligent stocking associate who is skilled in unloading trucks, moving merchandise, arranging shelves in an appealing manner, and always willing to learn. Very effective at working in fast-paced environments and I learn tasks very quickly. I'm confident that I can complete well-organized stock replenishments to drive sales.
Overview
3
3
years of professional experience
Work History
Stocker
Walmart Supercenter
4875 Old York Rd, Rock Hill, SC 29732
02.2023 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Apparel: Assisted with hanging clothes on the correct racks, kept up with weekly freight mods, and took pallets of clothing out to the sales floor.
Senior Brand Ambassador
American Eagle Outfitters, Inc
Rock Hill, SC
05.2021 - 07.2022
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.
- Increased customer loyalty through personalized engagement activities and product demonstrations (I.e. helping customers complete purchases, locate items, and join reward programs.
- Operated the POS system for cash/card transactions, inventory, and counting the cash drawer.
- Merchandising: Participated in pricing strategies, promotions, and markdowns. Designed displays to deliver engaging and memorable store experiences with shoppers.
- Fitting Room Monitoring: Assisted shoppers with outfitting (by finding proper clothing sizes and accessories for them), placed their chosen items on racks inside of the fitting rooms, and monitored customers to reduce theft.
- Tasking: Handled multiple projects simultaneously such as building jean walls, building mannequin displays, and neatly folding/hanging the clothes.
- Stockroom Responsibilities: back-stocking, re-stocking, checking for size availability, inspecting items for damage, censoring clothes, placing items in the inventory using an assigned work phone, and helped bring merchandise to the sales floor.
- Performed cleaning and organization duties.
- Training: Helped new associated learn the basics of cashiering and tasking.
Education
Associate of Science - Marine Biology
Unity Environmental University
Unity, ME05.2027
Bachelor of Arts - English
Southern Hew Hampshire University
2500 N River Rd, Manchester, NH 0310606.2026
High School Diploma -
Northwestern High School
2503 W Main St, Rock Hill, SC 2973208.2014
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Truck Unloading
- Price Checking
- Proper Stacking and Storage
- POS Systems
- Merchandising and Display
- Equipment Cleaning
Timeline
Stocker
Walmart Supercenter
02.2023 - Current
Senior Brand Ambassador
American Eagle Outfitters, Inc
05.2021 - 07.2022
Associate of Science - Marine Biology
Unity Environmental University
Bachelor of Arts - English
Southern Hew Hampshire University
High School Diploma -
Northwestern High School