Dane Alcudia
Carteret,NJ
Summary
Dependable Service Industry worker successful with providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server Trainer
Paragon Tap & Table
08.2022 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
Bartender
Sweetwaters Steakhouse
05.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
The Frog And The Peach
12.2018 - 07.2021
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Kitchen Line Cook
The Edison Automat
11.2018 - 05.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Landscape Worker
La Petite Fleur- Artistic Floral Design
07.2016 - 11.2018
- Performed planting, watering, mulching, and edging of restaurant properties or the construction of designed properties themselves.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Assisted with weekly project planning and crew scheduling.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
Server
Mandolin Aegean Bistro
05.2016 - 11.2018
- Learned how to serve food and beverages in high pressure environments in an unfamiliar area.
- Worked with POS system to place orders, and manage bills.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant standards.
Education
High School Diploma -
Carteret High School
Carteret, NJ06.2014
Skills
- Strong Work Ethic
- Jobsite Safety
- Flexible and Adaptable
- Customer Service
- Suggestive Seller
- Team Training and Development
- Attention to Detail
- Workload Management
- Team Player
Timeline
Server Trainer
Paragon Tap & Table
08.2022 - Current
Bartender
Sweetwaters Steakhouse
05.2019 - Current
Bartender
The Frog And The Peach
12.2018 - 07.2021
Kitchen Line Cook
The Edison Automat
11.2018 - 05.2019
Landscape Worker
La Petite Fleur- Artistic Floral Design
07.2016 - 11.2018
Server
Mandolin Aegean Bistro
05.2016 - 11.2018
High School Diploma -
Carteret High School