Summary
Overview
Work History
Education
Skills
Certification
I was head decorator for Christmas at Splash and B
Timeline
Generic

Dane Blagowsky

Greenville,TX

Summary

Dynamic Store Manager with a proven track record at Bonnie and Clyde's Pools and Spas, excelling in customer service and team leadership. Enhanced customer satisfaction through effective training and innovative merchandising strategies, achieving significant sales growth. Skilled in inventory management and problem-solving, fostering a positive environment that drives employee performance and loyalty.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Store Manager

Bonnie and Clydes Pools and Spas
09.2003 - 04.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Store Manager

Pooltown
09.2001 - 11.2001
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Sales Associate

Splash Pools N Spas
05.1993 - 05.2001
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Education

Diploma - Standard

Thomas Jefferson High School
Denver, CO
06.1976

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring
  • POS systems

Certification

In 1981 I earned my New Mexico Real Estate License ND my Mobile Home License, as well as earned my Like Insurance and Health Insurance in Texas in 2002.

I was head decorator for Christmas at Splash and B

Decorated the front window displays as well as interior design of Christmas displays.

Timeline

Store Manager

Bonnie and Clydes Pools and Spas
09.2003 - 04.2025

Store Manager

Pooltown
09.2001 - 11.2001

Sales Associate

Splash Pools N Spas
05.1993 - 05.2001

Diploma - Standard

Thomas Jefferson High School
Dane Blagowsky