Dane Dingeldey
Hampton,VA
Summary
Dynamic and safety-focused professional with extensive experience at Busch Gardens Williamsburg, excelling in ride operations and guest relations. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in emergency response and equipment inspection, ensuring compliance with safety standards while fostering a positive environment. Supervisory skills, in coordinating employees, skills in keeping track of inventory, and delivering supplies.
Overview
2
2
years of professional experience
Work History
Amusement Ride Operator
Busch Gardens Williamsburg
Williamsburg, VA
11.2025 - Current
- Operated amusement rides, ensuring guest safety and compliance with operational standards.
- Conducted pre-ride inspections to identify safety issues and optimize ride performance.
- Assisted guests with boarding processes, providing clear instructions for a positive experience.
- Monitored ride operations to maintain efficiency and address any operational concerns promptly.
- Collaborated with team members to uphold cleanliness and organization around ride areas.
- Participated in training sessions to learn safety protocols and operational procedures effectively.
- Adapted quickly to various roles within the park, demonstrating flexibility in fast-paced environments.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
- Maximized rider capacity per cycle through effective grouping strategies based on height restrictions while maintaining safety standards.
- Collaborated with maintenance staff to address ride malfunctions in a timely manner, minimizing downtime and maintaining guest satisfaction.
Lifeguard Supervisor
Sage Pools and Spa
Newport News, VA
05.2025 - 09.2025
- Supervised daily operations of lifeguard staff to ensure safety compliance and effective pool management.
- Trained new lifeguards in emergency response protocols and safety procedures.
- Monitored pool area for safety hazards, enforcing rules to maintain a secure environment.
- Coordinated staff schedules to optimize coverage during peak hours and events.
- Implemented maintenance checks on rescue equipment, ensuring readiness for emergencies.
- Provided feedback and performance evaluations for lifeguard team members to foster improvement.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement in their skills and abilities.
- Increased guest satisfaction by fostering a welcoming environment and addressing concerns professionally.
- Streamlined communication with management, reporting incidents, and suggesting improvements in policies or procedures.
- Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.
- Ensured adherence to health codes by monitoring water chemistry levels consistently throughout each shift.
- Directed and oversaw maintenance records and incident reports.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Lifeguard
Sage Pools and Spa Services
Newport News, VA
05.2024 - 09.2024
- Monitored pool area to ensure safety and compliance with health regulations.
- Responded swiftly to emergencies, executing first aid and rescue techniques as necessary.
- Conducted routine safety checks on pool equipment and facilities, identifying potential hazards.
- Assisted in developing and implementing emergency response protocols for various scenarios.
- Provided friendly customer service to guests and addressed concerns.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Education
High School Diploma - Advanced Studies Diploma
Kecoughtan
Hampton, VA06.2026
Skills
Emergency evacuation procedures
Height tolerance
Safety procedures expertise
Mechanical aptitude
Equipment inspection
Patience and empathy
Safety procedures
Ride operations
Equipment operation
First aid training
Operation and control
Positive attitude
Strong work ethic
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Customer assistance
Problem-solving abilities
Multitasking
Organizational skills
Decision-making
Physical strength
Supervisory skills
Conflict resolution
Risk assessment
Guest relations
Time management abilities
Timeline
Amusement Ride Operator
Busch Gardens Williamsburg
11.2025 - Current
Lifeguard Supervisor
Sage Pools and Spa
05.2025 - 09.2025
Lifeguard
Sage Pools and Spa Services
05.2024 - 09.2024
High School Diploma - Advanced Studies Diploma
Kecoughtan