Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dane Kelly

San Luis Obispo,CA

Summary

Customer service professional with proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues with a creative and positive outlook.

Overview

8
8
years of professional experience

Work History

Tutor

Santa Cruz High School
01.2021 - Current
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Developed student confidence through positive reinforcement strategies.

Surf Instructor

Richard Schmidt Surf School
01.2018 - Current
  • Informed guests of good ocean practices and surf etiquette.
  • Enforced strict policies for safety in and out of water.
  • Monitored changing weather and ocean conditions with potential to impact surf activities.
  • Empowered guests and built confidence by training on techniques and praising good performance.

Surf Lesson Instructor

Van Curaza Surf School
01.2021 - 04.2022
  • Taught individual and group surf lessons to customers of all ages. Cultivated personal experiences for each new customer based on age, experience, comfortability, etc.

Cashier

Upper Crust Pizza Company
01.2016 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.

Education

Bachelor of Science - Physics

Cal Poly San Luis Obispo
San Luis Obispo, CA
06.2024

Skills

With years of experience in customer service I have developed a very professional bedside manor for interacting with people of all walks of life

I have been driving to and from school since I was sixteen and feel very confident behind the wheel

Timeline

Tutor

Santa Cruz High School
01.2021 - Current

Surf Lesson Instructor

Van Curaza Surf School
01.2021 - 04.2022

Surf Instructor

Richard Schmidt Surf School
01.2018 - Current

Cashier

Upper Crust Pizza Company
01.2016 - 01.2019

Bachelor of Science - Physics

Cal Poly San Luis Obispo
Dane Kelly