Dane Kelly
San Luis Obispo,CA
Summary
Customer service professional with proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues with a creative and positive outlook.
Overview
8
8
years of professional experience
Work History
Tutor
Santa Cruz High School
01.2021 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
Surf Instructor
Richard Schmidt Surf School
01.2018 - Current
- Informed guests of good ocean practices and surf etiquette.
- Enforced strict policies for safety in and out of water.
- Monitored changing weather and ocean conditions with potential to impact surf activities.
- Empowered guests and built confidence by training on techniques and praising good performance.
Surf Lesson Instructor
Van Curaza Surf School
01.2021 - 04.2022
- Taught individual and group surf lessons to customers of all ages. Cultivated personal experiences for each new customer based on age, experience, comfortability, etc.
Cashier
Upper Crust Pizza Company
01.2016 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
Education
Bachelor of Science - Physics
Cal Poly San Luis Obispo
San Luis Obispo, CA06.2024
Skills
With years of experience in customer service I have developed a very professional bedside manor for interacting with people of all walks of life
I have been driving to and from school since I was sixteen and feel very confident behind the wheel
Timeline
Tutor
Santa Cruz High School
01.2021 - Current
Surf Lesson Instructor
Van Curaza Surf School
01.2021 - 04.2022
Surf Instructor
Richard Schmidt Surf School
01.2018 - Current
Cashier
Upper Crust Pizza Company
01.2016 - 01.2019
Bachelor of Science - Physics
Cal Poly San Luis Obispo
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