Summary
Overview
Work History
Education
Hobbies
Accomplishments
Software
Timeline
Generic

Dane Knotts

Business Operations Coordinator
San Francisco,CA

Summary

Experienced business operations specialist with expertise in big data and clean technology. Proven track record in strategic planning, CRM management, and driving revenue growth. Skilled in implementing lead generation strategies and building comprehensive revenue reporting systems.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Business Operations Manager

FreeWire
04.2023 - Current
  • Implemented a CRM strategy for tracking core enterprise SaaS metrics to understand electric vehicle charger demand, assess pipeline health, forecast revenue, and offer in-depth analysis on performance trends
  • Manage CRM instance of 110,000 records and instituted automated data management to maintain record integrity
  • Designed a new lead management process that automates the prospect journey from the top of the funnel to deal creation, for both the US and EU
  • This process change took us from 155 sales qualified leads in 2022 to 836 sales qualified leads in 2023, or a 3.3x increase in pipeline and a 78% increase in conversion rates
  • Improved marketing inbound lead conversion rate by connecting sales and marketing tech stack of Zoominfo, Sales Navigator, and Google Ads with HubSpot to enrich lead data and drive more revenue
  • Inbound sourced pipeline went from $50,700,000.00 in 2022 to $103,700,00.00 in 2023 or a 98% increase
  • Designed and executed FreeWire’s anonymous customer satisfaction survey to identify and improve on gaps in experience
  • Generated 34 responses from 100 customer point of contacts
  • Lead an effort to improve efficiency and reduce cost of the product installation process by mapping each critical milestone, identifying gaps with relevant teams, and prescribing solutions based on feedback.

ERP Operations Consultant

Dedrone
04.2024 - Current
  • Overhauled contract management process by mapping ERP software to CRM software (Agiloft – Hubspot) for automated record creation
  • Updated existing contracts to a standardized data format and created a holistic reporting dashboard to understand upcoming expirations and contracts by type
  • Managed contract repository with over 10,000 unique records.

Senior Revenue Marketing Advisor

Mperativ
12.2021 - 01.2023
  • Strategized and pitched with founders (CEO/CPO) to create a sales process from the ground up and achieved the first $150k in revenue that included companies in the security, identity, and the graphics card space
  • Identified ideal customer profile & developed GTM tech stack (HubSpot, Salesforce, Zoominfo, etc)
  • Improved prospect conversion rates through proprietary reporting and engagement strategies.

Account Executive

Heavy.AI
08.2020 - 11.2021
  • Sold a complex GPU-enabled data analytics solution to the geospatial intelligence industry for use cases involving billions to trillions of rows of data
  • Pioneered SMB strategy and closed first SMB deal for 100k.

Business Development Representative

Kinetica
08.2019 - 08.2020
  • Qualified inbound leads and prospects via cold calling, email, and LinkedIn
  • Surpassed quota of 15 meetings a quarter every quarter ending with 32 sales intros in Q4.

Education

Bachelor of Arts - Philosophy And Political Science

University of California - Davis
Davis, CA
05.2001 -

Hobbies

Free diving, skiing, travel, motorcycles, and rock climbing

Accomplishments

  • Project managed a new own and operate business model by mapping sales process and built internal infrastructure to execute and track implementation
  • Reworked FreeWire's customer education process by building a detail educational course on product installation and customer expectations
  • Designed Mperativ's demand generation strategy and supporting processes and closed first ever customers
  • Pioneered and implemented the Heavy.AI SMB business strategy by identifying SMB use cases, refining the customer profile, gaining internal buy-in, executing the lead generation plan, and closing first deal for 100k



Software

HubSpot

Zoominfo

Excel

Powerpoint

Sales Navigator

Survey Monkey

Agiloft (ERP)

6 Sense

SQL

Timeline

ERP Operations Consultant

Dedrone
04.2024 - Current

Business Operations Manager

FreeWire
04.2023 - Current

Senior Revenue Marketing Advisor

Mperativ
12.2021 - 01.2023

Account Executive

Heavy.AI
08.2020 - 11.2021

Business Development Representative

Kinetica
08.2019 - 08.2020

Bachelor of Arts - Philosophy And Political Science

University of California - Davis
05.2001 -

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Dane KnottsBusiness Operations Coordinator