Dane Lazarus
St.Andrew,Jamaica
Summary
Experienced Delinquency Clerk with proven success in various positions including , assess and resolve customer payment issues and telephones.
Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delinquency Clerk
Jamaica Teacher's Co-Operative Credit Union
04.2021 - Current
- Thoroughly investigate and analyze members account for delinquency
- Verify and maintain records of delinquent accounts
- Keep guarantors and comakers up to date on delinquent cases
- Prepare journals for delinquent accounts
- Make contact with members via telephone
- Advise delinquent members on the status of their accounts
- Ensures relevant correspondence is sent to delinquent member in timely manner
- Write and post delinquent journal
- Prepares and dispatch salary deduction forms
- Prepare documentation to release members securities
- Correspond with collectors and bailiff
- Prepare payments to collectorsAssist with the preparation of write-off-lists
- Assist with encashment of collateral for delinquent members (term deposits, insurance policies etc
Soilder
Jamaica Defence Force
10.2018 - Current
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Responded to reports of irregular activities and notified dispatcher for required emergency units.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Provided professional reconnaissance and security support during varied operations.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
Cheque Desk Clerk
Jamaica Teacher's Co-Operative Credit Union
02.2016 - 04.2021
- Retrieve cheques from printer
- Locate relevant documents/files and attached to cheques.
- Take cheques/documents to respective signatories for signing
- Prepare daily report of loans cheques drawn and not disbursed. Ensures proper storage of cheques drawn
- Records all cheques drawn daily.
- Disburse cheques to members Dispatching of cheques to Branches
- Ensures that tele loans forms are properly signed and loans are recorded.
- Monitor Cheque printer to ensure its functional at all times
- Maintain an adequate supply of cheque leaves
Registry Supervisor (Acting)
Jamaica Teacher's Co-Operative Credit Union
11.2016 - 12.2016
Heart Trainee
Jamaica Teacher's Co-Operative Credit Union
03.2015 - 02.2016
Education
Bachelor of Science - Information Communication And Technology
Vocational Training Development Institute
6 Gordon Town Road, Kingston11.2024
Credit Management
Allison Online
Online02.2024
Business Administration
Heart Trust NTA SL-TOP
Kingston11.2016
Skills
- Working knowledge of Microsoft Office suite
- Knowledge about computer repairs and upgrading
- Competent in various computer software such as Microsoft Access, Excel, Microsoft Word, PowerPoint, Universa banking system, amongst others
- Great human relation skills
- Friendly and enthusiastic
- Punctual, reliable and trustworthy
- Fast learner
- Great time management skills
- Good communication skills both written and orally
- Tactful, resourceful and flexible
- Able to work under pressure
- Always willing to help others
Certification
- NVQ-J Business Administration Level 2 ( Heart Trust NTA)
- Fundamentals of Credit Management (Allison Online)
- Delinquency Management And Collection Workshop (Centralized Strategic Services Ltd.)
- Customer Service Excellence ( Jamaica Employer's Federation)
- Polished Professional, Business Etiquette and Communication Skills (The Jamaica School of Etiquette)
Accomplishments
- Awarded “Employee of The Department for banking and operation ” JTACCUL for the year 2023
- Runner-up Platoon Drill Competition Jamaica Defense Force
- Champions Grace Shield A-League school boy cricket 2010
References
Available upon request
Timeline
Delinquency Clerk
Jamaica Teacher's Co-Operative Credit Union
04.2021 - Current
Soilder
Jamaica Defence Force
10.2018 - Current
Registry Supervisor (Acting)
Jamaica Teacher's Co-Operative Credit Union
11.2016 - 12.2016
Cheque Desk Clerk
Jamaica Teacher's Co-Operative Credit Union
02.2016 - 04.2021
Heart Trainee
Jamaica Teacher's Co-Operative Credit Union
03.2015 - 02.2016
Bachelor of Science - Information Communication And Technology
Vocational Training Development Institute
Credit Management
Allison Online
Business Administration
Heart Trust NTA SL-TOP
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