Summary
Work History
Education
Skills
Timeline
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DANE M. GILBERTSON

Leavenworth,WA

Summary

Versatile professional skilled in customer relations, construction, and inventory control. Adept at executing carpentry tasks and managing warranty issues, while fostering positive relationships with clients and team members. Committed to maintaining safety and efficiency on job sites, with a focus on delivering high-quality results.

Work History

Construction Laborer

Gilbertson Construction
  • Executed carpentry tasks including framing, siding, flooring, roofing to ensure structural integrity.
  • Operated skid steers and mini excavators to support construction activities.
  • Collaborated with crew members to complete projects on schedule, ensuring timely delivery of quality work.
  • Coordinated material delivery to job sites, enhancing workflow and minimizing delays.
  • Maintained jobsite organization, cleanliness, and safety.

Warranty Department Manager / Sales & Customer Care Representative

Connelly Skis, Inc.
  • Managed product warranties and recalls for domestic and international dealers, ensuring compliance and customer satisfaction.
  • Resolved sales, product, and order issues in collaboration with sales team members.
  • Cultivated positive relationships with dealers, representatives, and consumers, enhancing collaboration and trust.
  • Delivered timely, personable, and professional customer service.
  • Completed assigned and self-directed projects independently.
  • Supported sales activities and addressed customer account needs, contributing to overall customer retention.

Terrain Park Crew Member

Stevens Pass Ski Resort
  • Set up, maintained, and removed terrain park features and boundary fencing.
  • Monitored the terrain park to promote compliance with safety standards.
  • Educated skiers and snowboarders on terrain park rules, etiquette, and safety.
  • Tested newly built and rebuilt terrain park features for quality and safety.
  • Assisted with rail jam, big air, and slopestyle event setup and coordination.

Head Freestyle Snowboard Coach

Stevens Pass Freeride Team
  • Coached and instructed 8th–12th grade freestyle snowboard team members over multiple seasons.
  • Helped athletes prepare competition runs for slopestyle events.
  • Supported riders in developing competition focus, preparation, and mental readiness.
  • Provided instruction, encouragement, and feedback in a team-oriented environment.

Education

Bachelor's Degree - Communications

University of Washington

High School Diploma -

Lake Stevens High School

Skills

  • Construction and Carpentry
  • Heavy Equipment Operation
  • Forklift Operation — Union Certified
  • Inventory Management
  • Warehouse Management
  • Team Leadership and Task Delegation
  • Customer Service and Sales
  • Order and Warranty Resolution
  • Business Account Management
  • Microsoft Dynamics AX, Word, and Excel
  • Point-of-Sale Systems

Timeline

Construction Laborer

Gilbertson Construction

Warranty Department Manager / Sales & Customer Care Representative

Connelly Skis, Inc.

Terrain Park Crew Member

Stevens Pass Ski Resort

Head Freestyle Snowboard Coach

Stevens Pass Freeride Team

Bachelor's Degree - Communications

University of Washington

High School Diploma -

Lake Stevens High School

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DANE M. GILBERTSON