Dane Orihuela
Tampa
Summary
Results-driven professional with extensive experience in team supervision and operational management. Recognized for enhancing service accuracy and implementing effective training programs, leading to improved customer satisfaction and increased team productivity.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lead Server
Catering by the Family
Tampa
2024 - Current
- Supervised dining staff to maintain efficient service flow.
- Trained new servers on menu items and service standards.
- Load, set-up, break-down, load, and finally unload the truck every event.
Server
J. Alexander's Redlands Grill
Tampa
2022 - 2024
- Provided exceptional customer service to enhance dining experiences.
- Took accurate orders and communicated them effectively to kitchen staff.
- Managed guest inquiries and resolved issues promptly and professionally.
Assistant General Manager
Vale Food Co.
Tampa
2021 - 2021
- All previous duties aswell as:
- Oversaw customer service initiatives to improve client satisfaction and engagement.
- Implemented operational procedures to streamline workflows and enhance productivity.
- Assisted in budgeting activities to align departmental spending with financial goals.
Manager
Press Box Sports Bar
Tampa
2019 - 2020
- Supervised daily operations, ensuring efficient service in fast-paced sports bar.
- Coordinated inventory management and placed orders for food and beverages.
- Trained new employees on bar procedures and customer service standards.
- Managed staff schedules and delegated responsibilities to maximize team performance.
- Enforced health and safety regulations to ensure establishment compliance.
- Resolved customer complaints swiftly to maintain guest satisfaction and loyalty.
- Developed promotional strategies to increase customer engagement during events.
Busser/Host/SA
Miguels
Tampa
2016 - 2018
- Ensured prompt guest service by cleaning and setting tables at a popular restaurant.
- Delivered food and beverages to customers, assisting servers with efficiency.
- Maintained stock levels of napkins, silverware, and glassware in dining area.
Lead Server Assistant
Oxford Exchange
Tampa
2012 - 2016
- Supervised dining room staff, ensuring efficient service and guest satisfaction.
- Managed table assignments to optimize guest flow and enhance service efficiency.
- Collaborated with kitchen staff to ensure timely food delivery.
- Developed training materials for onboarding processes, improving team preparedness.
Education
High School Diploma -
H.B Plant High School
Tampa01-2011
Skills
- Staff supervision and team building
- Menu planning and event logistics
- Order accuracy and service excellence
- Customer engagement and upselling techniques
- Budget management and problem solving
- Effective communication and conflict resolution
- Training development and dining area maintenance
- POS systems knowledge
Certification
- Serve-safe Certified
References
References available upon request.
Timeline
Lead Server
Catering by the Family
2024 - Current
Server
J. Alexander's Redlands Grill
2022 - 2024
Assistant General Manager
Vale Food Co.
2021 - 2021
Manager
Press Box Sports Bar
2019 - 2020
Busser/Host/SA
Miguels
2016 - 2018
Lead Server Assistant
Oxford Exchange
2012 - 2016
High School Diploma -
H.B Plant High School