Dane Parker
Process & Project Management Professional
Riverton,UT
Feedback is a gift and we should always treat it accordingly.
Dane Parker
Overview
17
17
Business process and project management experience
12
12
Small business operations management experience
7
7
years of post-secondary education
Work History
Business Process Engineer
Southern California Edison
Rosemead, CA
11.2009 - 11.2024
- Established continuous improvement framework, enhancing productivity, efficiency, quality and cycle time through systematic gathering, prioritizing and execution of high-value opportunities, resulting in 10-fold increase in annual executed improvements
- Introduced robust process tools and training, driving standardization of work approach, outputs and outcomes, resulting in improved predictability and forecasting, and increased collaboration and productivity
- Developed a comprehensive process repository that fostered awareness, understanding and collaboration on processes, work products and handoff, resulting in reduced waste and variance in products, services and outcomes
- Managed team of 14 Lean Six Sigma Yellow Belts in executing regular Kaizens to reduce costs and improve productivity, resulting 30+ Kaizens completed annually throughout IT Department
- Re-engineered Solution Architecture process for defining IT solutions by leading Process Owner and SMEs through DMAIC methodology, resulting in zero business impacting failures in production caused by poor solution architecture designs (previously ~3/yr)
- Established process health KPIs/metrics and monthly reporting for all IT processes by gaining IT leadership buy-in and conducting process leader workshops, resulting in significant improvement in process performance throughout IT in terms of productivity, efficiency and quality
Senior Project Manager
LPL Financial
La Jolla, CA
07.2007 - 07.2009
- Under two-year contract, transitioned paper-based agent onboarding process to online system, reducing cycle time from 2 months to 1 week
- Collaborated with cross-functional teams including stakeholders, engineers, designers, and vendors to define project scope, objectives, deliverables, and timelines
- Oversaw all aspects of project planning including resource allocation, risk assessment, scheduling, budgeting, and quality control
- Implemented effective communication strategies to ensure clear understanding of project goals among team members; facilitated regular status meetings to provide updates on milestones achieved
- Managed client relationships by serving as the main point of contact for all project-related inquiries; addressed concerns promptly to maintain high levels of customer satisfaction
Operations Manager
Advisys, Inc.
Newport Beach, CA
01.1995 - 03.2007
- Managed cross-functional teams to implement SOPs
- Developed operational KPIs/metrics to monitor and improve
- Managed the implementation of new technology systems
- Managed technical support call center
Summary
Dynamic individual with hands-on experience in process and project management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Education
MBA - Technology
09.1998 - 06.2001
Bachelor of Science - Business Managment
09.1996 - 06.1998
Skills
- Data analytics
- Workflow optimization
- Business analysis
- Process mapping
- Requirements gathering
- Lean six sigma
- Cross-functional team leadership
- Project management software
- Multitasking Abilities
- Documentation
- Critical thinking
- Written communication
- Cost estimation
- Risk assessment
- Decision-making
- Adaptability and flexibility
- Process requirements validation
- Organizational skills
- Value stream mapping
- Continuous improvement methods
- Analytical skills
- Cost reduction
- Problem-solving aptitude
- Innovation and creativity
- Root-cause analysis
- Operational efficiency
- Excellent communication
- Teamwork and collaboration
- Improve processes
- Quality assurance
- Process optimization
- Analytical thinking
- Responsible and dependable
- Waste reduction
- Cost control
- Technical writing
- Professionalism
- Verbal and written communication
- Six sigma certification
Certification
Project Management Professions (PMP)
Project Management Institute - 2008 to 2017 (Renewal in progress)
Lean Six Sigma Green Belt
University of California - 2017
Business Process Management Professional
BPM Institute - 2015
ITIL Expert
Pink Elephant - 2014
Accomplishments
Established business process management framework
- Process leadership roles and assignments
- Process governance approach
- Process documentation standards
- Process KPIs/metrics requirements
- Continuous improvement methodology
Re-engineered processes (steps, roles, templates, etc.)
- Solution architecture process
- Agile project methodology process
- Project cost estimation process
- IT compliance process
Organized and managed team of Lean Six Sigma belts
- Identified candidates and arranged training
- Developed Kaizen backlog
- Assigned lean six sigma belts to Kaizens quarterly
- Completed ~50 Kaizens annually
Moved paper-based agent onboarding system to online
- Gathered and confirmed requirements
- Gained alignment with Legal for electronic signature
- Managed design, development, test teams
- Deployed with 8 wk to 2 wk cycle time reduction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Process Engineer - Southern California Edison
11.2009 - 11.2024
Senior Project Manager - LPL Financial
07.2007 - 07.2009
University of California, Irvine - MBA, Technology
09.1998 - 06.2001
University of Phoenix - Bachelor of Science, Business Managment
09.1996 - 06.1998
Operations Manager - Advisys, Inc.
01.1995 - 03.2007
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