Summary
Overview
Work History
Education
Skills
Introduction
Timeline
Generic

Dane Savage

Cleveland,Ohio

Summary

Proven leader with extensive experience in logistics and customer service, notably at the United States Postal Service. Excelled in fast-paced environments, enhancing mail processing efficiency and team performance. Skilled in Microsoft Office and forklift operation, demonstrating reliability and excellent communication. Achieved significant improvements in operational workflows and customer satisfaction. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

10
10
years of professional experience

Work History

MAIL HANDLER

UNITED STATES POSTAL SERVICE
11.2019 - 04.2023
  • Team lead, sort outgoing and incoming mail using automated equipment and by hand, separate outgoing bulk mail and load to trucks for delivery, empty public drop box of mail for sorting, load and unload incoming mail using tow motor and forklift for sorting and distribution
  • Operated mail processing machine to sort and package incoming and outgoing mail.
  • Utilized automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.

Food Service Worker

Metro Health Hospital
02.2018 - 11.2019
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

HOME & SHOES MERCHANDISING DEPARTMENT MANAGER

STEIN MART
02.2017 - 08.2017
  • Key holder, handle daily store operations, open and close store, daily audits, supervise and coordinate to reach all goals and objectives, merchandise department based on corporate plan and floor plans to drive sales, use creativity to merchandise and drive sales, handle incoming freight and see push through to floor, set sales, store displays, customer service, scheduling and budgets
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Led a team of professionals to consistently achieve or exceed performance targets.

CONCIERGE

METROPOLITAN THE 9
06.2015 - 05.2016
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Handled customer complaints to satisfy and retain guests.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences

LOGISTICS

TARGET
03.2013 - 06.2015
  • Processed and handled incoming freight and product to designated area, responsible for stock, merchandising and replenishment of soft lines department, price adjustments, confer with guest by telephone provide assistance with product information, ensured extraordinary customer service by greeting and interacting with all guest
  • Expertly organized logistics for functions both within and outside of organization.
  • Trained and supervised staff in logistics processes, fostering a collaborative work environment.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Updated pricing and signage to complete product displays and educate customers.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.

Education

Associate of Applied Business - Fashion Merchandising

The North Coast College of Art & Design
Lakewood, OH
06-2016

Skills

  • Microsoft Office
  • Adobe Suites
  • Multitasking
  • Excellent Communication
  • Logistics understanding
  • Detail-oriented
  • Time-frame oriented
  • Forklift Operation
  • Retail Sales
  • Warehouse Operations
  • Shipping and receiving

Introduction

I am a goal driven, ambitious and passionate individual that takes great pride in not only my worth ethic, but also in how I treat people. Highly experienced in the retail, customer service and warehouse and distribution industry. Complete professional in all facets, creative and forward thinking. Looking for the opportunity to challenge myself and further my career and professional development, while making a significant contribution; with the opportunity to grow.

Timeline

MAIL HANDLER

UNITED STATES POSTAL SERVICE
11.2019 - 04.2023

Food Service Worker

Metro Health Hospital
02.2018 - 11.2019

HOME & SHOES MERCHANDISING DEPARTMENT MANAGER

STEIN MART
02.2017 - 08.2017

CONCIERGE

METROPOLITAN THE 9
06.2015 - 05.2016

LOGISTICS

TARGET
03.2013 - 06.2015

Associate of Applied Business - Fashion Merchandising

The North Coast College of Art & Design

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